Brandon Clarke, MBA

* **** **** ***** **********, NC 27455

336-***-**** ac0r2c@r.postjobfree.com

Summary

12+ years in healthcare and transportation management, finance, sales and strategic planning. Diverse operational leadership, financial planning, human resources and customer service experience. Excellent ability to exceed all customer expectations.

Professional Experience

Greensboro Oral, Implant and Facial Cosmetic Surgery Center, Greensboro, NC

Scott Rehm DDS & Robert J. Riggs DDS, MD, PA

Practice Administrator, Private Oral & Maxillofacial Surgery Practice, July 2007 – Present

Responsible for all phases of management including supervision of ten staff members.

Internal accounting/financial operations including accounts payable/receivables and payroll.

Under my leadership, patient revenue increased 21% ($2.0 million to $2.6 million) from 2015 to 2016 and annual production increased 13% ($2.49 million to $2.9 million) from 2015 to 2016.

Completion of all employee hiring, firing, training and performance reviews.

Organization of all advertising/marketing plans including in-person, print and web formats

Maximize scheduling and profitability by exceeding expectations of customers, referral physician practices and insurance companies.

Utilize CPT, ICD-10 and CDT billing & coding systems for private and public insurance.

Negotiate all pricing/financing of medical office equipment, internal systems and utilities.

Penske Truck Leasing, Greensboro, NC

Customer Service Coordinator, December 2005 – July 2007

Customer liaison for all truck service dept. activities over the phone, computer and in-person.

Supervised five technicians daily including scheduling for all maintenance and repairs.

Parts department manager with emphasis on inventory accounting and control.

Management of Penske’s Internet truck service tracking database.

Rental Inside Sales Representative, September 2003-December 2005

Organized rental dept. billing and accounts receivable collections for district

Under my supervision, annual commercial sales revenue in 2004 increased 161% compared to prior year

Trained key inside sales Penske team members.

Managed inbound and outbound vehicle fleet for rental department.

Initiated weekly sales calls to increase customer base.

Education

The University of North Carolina at Greensboro (UNCG)

Master of Business Administration, Dec 2008

Study Abroad Experience: Doing Business in Brazil, Curitiba, Brazil October 11-20, 2008

Appalachian State University, Boone, NC

Bachelor of Science in Business Management and Information Systems, 2003

Additional Experience

Living Arts Institute, School of Communication Arts, Winston-Salem, NC

Advisory Board Member, November 2010 – December 2011

Met with area professionals to discuss improvements to the institute’s medical assistance and massage therapy programs to better prepare students at graduation.

Microsoft Excel, PowerPoint & Word/Server, QuickBooks, AS/400 database

HIPPA Training, OSHA Compliance Measures, Six Sigma Continuous Improvement

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