Manager Information Technology

Abu Parvez

Brooklyn, NY ***** 347-***-**** *******@*****.***

INFORMATION TECHNOLOGY PROFESSIONAL

SUMMARY OF QUALIFICATIONS

Passionate about learning and mastering new technology quickly; equally successful in both team and self-directed settings and proficient in a range of computer systems, applications, tools and testing methodologies.

Customer service oriented with strong communication skills and a professional demeanor. Consistently maintains professional relationships, and tactfully resolves issues in emotionally charged situations.

Track record of going above and beyond basic duties to ensure success of projects and assignments.

Multilingual: Ability to read, Write, and speak in English, Bengali also speak Hindi, Urdu.

TECHNICAL SKILLS (2000-2017)

Systems: Windows 95/98/7, DOS, XP, 8/8.1, Vista, also experience with Linux and OS X.

Service: Windows, VM Ware, DeVry Omnibus Server,

Database: MySQL workbench, ORACLE 8i RDBMS,

Languages: Visual Basic, VB.NET, C#, Java 7/8 (intermediate level knowledge), JavaScript, HTML (simple web design), HTML5, XML, PHP, CSS3, SQL.

Software: Word, Excel, Outlook, PowerPoint, Access, MS Project, Visio, Visual Studio, Adobe (Acrobat / Photoshop /Illustrator), Dreamweaver, visual basic, ASP.NET, VNC, Cisco VPN Client, MacAfee/Kaspersky (Antivirus, Anti Spyware), Knowledge of Microsoft Azure.

Excellent knowledge of OOPs, Database, Computer Networks and Operating Systems.

EDUCATION AND TRAINING

DeVry College of New York, NY

Bachelor of Professional Studies, Computer Information Systems, February, 2017

(Systems Analysis and Integration).

Master of Management, 1999 from National University, Dhaka, Bangladesh.

Bachelor of Business, 1993 from National University, Dhaka, Bangladesh.

Training: RDBMS Programming With ORACLE 8 & Developer 2000, from The Institution of Engineers, Bangladesh. "Banking Foundation Course" & "Credit Management" from Pubali Bank Limited, Bangladesh.

Relevant Coursework: Programming with C#.NET, Project Management, Logic & Design, Computer Applications for Business with Lab, Principles of Information Systems Security, Web Interface Design with Lab, Web Security, Principles of E-Commerce, Web Architecture with Lab, Advanced Web Application Dev with Lab, Introduction to Database with Lab, Computer Information System Senior Project I and II.

ACADEMIC EXPERIENCE

SENIOR PROJECT I & II (Team Leader, January 01, 2016 - April 30, 2016)

Citrix hosting to build ecommerce site MEWS.COM (My Earth is Worth Saving: Waste Cooking Oil Recycling). Used HTML 5, XML, C# .Net, JavaScript, CSS, Adobe Dreamweaver, MySQL Workbench, MS Project, MS Visio.

Created requirement document and managing requirement gathering, system analysis and finalization of technical/function specifications.

Defining best practices of project support and documentation, designing, developing, testing, troubleshooting and debugging of the applications.

Managing smooth implementation and testing of application at client location.

Cooperating and communicating with other team members for efficient management work, managing and providing technical guidance/support to the project team.

Delivering and implementing the projects as per scheduled milestones.

RELEVANT EMPLOYMENT EXPERIENCE

Manager, BA Express (Bank Asia BD), Brooklyn, NY. May 2014-August 2015

Main Activities:

- Meets with key stakeholders regularly.

- Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.

- Manage information technology and computer systems including plan, organize, direct, control and evaluate the operations of information systems and electronic data processing.

- Ensure technology is accessible and equipped with current hardware and software: Troubleshoot hardware, software and network operating system, be familiar with all hardware and software, be familiar with network operating system and so on.

- Monitor and maintain technology to ensure maximum access.

- Perform other related duties as requested during working hours.

Manager, Lycamobile, Brooklyn, NY. April 2013 - April, 2014

Setup Branding and POS services at customer's location as team leader. Delivering effective technical support on a daily basis, maintained daily and weekly communication with customers and head office to install and trained company's portal.

Executive, BRAC Bank, Dhaka, Bangladesh, January 2004-April 26, 2005

Secretary to the Chief Operation Officer, Closely worked with IT Head and Finance Department and others to establish IT setup, software implementation and testing to the new branches and ATM at various location. Develop test plans, test cases, test scripts and test reports on multiple projects of varying size. Perform testing on various software, banking and reporting systems. Validate that user expectations are achieved during the testing process. Review user requirements documents to ensure that requirements are testable.

Executive, Standard Chartered Bank, Bangladesh, May 2005 - July 2006

Worked as executive credit department.

Assistant Branch Manager, Pubali Bank Ltd., Dhaka, Bangladesh, Oct. 2001-Dec.2003

General banking, branch and credit management work.

Manager, Inter Energy Ltd, Dhaka, Bangladesh, February 1996 - Sept. 2001

Responsibilities included: all kind of computer drafting works using Microsoft Office 95, maintain accounts, corresponds with internal and external clients, reports and update to the Chief Engineer and CEO.

OTHER PROFESSIONAL EXPERIENCE

Manager, Three Kids Baking Inc., New York, NY January, 2011 - March 2013

Manager, TMS Corp., New York, NY January 2009 - Dec, 2010

Manager, Mugni Inc. New York, NY June 2007 - Dec, 2008

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