Customer Service Data Entry
Resume:
Chrislyn S. Austin
*** ********** **., ***********, ***** 77530 ***********@*****.*** 281-***-****)
Career Objective
To obtain a customer service position with a company that fosters great relationships and that also has growth potential. And utilize my communication, interpersonal, organizational and customer service skills in order to increase productivity within an organization.
Skills Summary
Microsoft Word Customer Service Proficient
Microsoft Outlook Customer Service Training Specialist
Microsoft Excel Effective Oral and Written Communicator
EDUCATION
Endeavor High School, Channelview, Texas 77530 Graduated 2014
PROFESSIONAL EXPERIENCE
Wal-Mart Associates, Inc.
Customer Service Rep – Houston, Texas March 2015 – March 2017
Assist customers with purchases, questions and returns
Assist other associates across the store as needed
Corporate Express
Data Entry Rep & Customer Service Rep – Houston, Texas April 2012 – May 2013
Enter orders received by fax and telephone orders
Process returns from fax and telephone request
Assist customers with special order items with purchasing
Reconcile billing and invoicing errors and disputes
Jay A. Taylor, PC
File /Data Entry Rep – Houston, Texas March 2011 – June 2013
File legal documents in file room
Prepare legal documents for mail
Enter new cases received into excel and database
PROFESSIONAL ATTRIBUTES
● 3 Years customer service proficiency ● 3 Years data entry rep
● 1 Years customer service trainer ● 1 Year high-volume call center
CERTIFICATION & ACHIEVEMENTS
Time Management January 2013
Customer Service Efficiency October 2014
Center Stage Award May 2016
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