General Engineer Sales

Tabinda S. Ahmed ** Rocky Hill Road, Princeton, New Jersey 08540

732-***-**** *********@*****.***

SUMMARY

Over 16+ years of experience as a pre-sales solutions engineer with the Telecom industry

Won multi-million dollar revenue through Managed Services Custom Network designs

Provided global WAN analysis & designs for technologies such as MPLS, IPVPN, WLAN, MWOS, IPLs using Cisco, Juniper, Riverbed CPE

RFP, RFI bid experience

Technical Documentation, Project Coordination, Business Analysis, Technical & Functional requirements gathering experience

Internal Cross-functional Liaison; managed and selected vendors

Excelled working in an extreme high paced environment

US Citizen

PROFESSIONAL EXPERIENCE

Verizon Business (1999 – 2015)

Business Analyst/BRD Planner (2014-2015)

Liaison between Network Infrastructure Engineering and Information Technology; Project Lead for the Business Requirement Documentation.

Worked on projects such as Upgrade of VoIP & Public IP Network Performance Tools, HP Server Refresh, IT Cisco Regression Testing.

Collaborated with multiple stakeholders to thoroughly identify and gather technical and business requirements.

Strong User Story experience, data analysis and interpretation; critically evaluated information gathered across multiple resources, reconciled variances and recommended proposals to stakeholders.

Assisted with the delivery of key documentation such as, Process Flow, High Level Architecture, Current State definition & Future State definition.

Experience in full life cycle implementation of multiple, simultaneous projects.

Senior Custom Network Engineer (2004-2014)

Lead Engineer for custom network designs for Enterprise customers in presales stage of the contract.

Architected complex and Verizon managed global WAN designs for Enterprise customers. Technologies included domestic and international Private IP (MPLS), Public IP, Secure Gateway, WAN Acceleration, Managed WAN Optimization, WLAN and Private Lines.

Provided domestic network designs for Managed Security Services Operations Center (SOC) for enterprise customers for SOC approval.

Collaborated closely with account teams, vendors and other technical resources within organization including Product Marketing, Post-Sales Engineering & Network Operation Center.

Provided international Latency reports /RTD measurements for Enterprise customers.

Produced on the average of 30-50 designs per year with a total contract value of $10-100 M per year.

Post Sales/Implementation Engineer (2002-2004)

Provided post sales implementation support for customers such as McDonalds, CSX and Johnson & Johnson.

Configured Cisco routers (1700, 1800, 2600, 3600) for new sites, updated IOS and configurations in accordance with daily customer design changes.

Provided support to Network Operation Center with trouble shooting routers for 24/7 shifts.

Built small lab for troubleshooting purposes, using mainly Cisco routers, switches & modems.

Presales Network Engineer (1999-2002)

Provided functional and operational technical designs that met customer’s non-standard requirements.

Designed complex Wide Area Network (WAN) solutions; designs included extensive knowledge of Frame Relay, ATM, Private Line, ISDN, X.25.

Configured CPE, mainly Cisco routers.

Provided cost estimates to financial stake holders.

Produced up to 40-60 designs per year.

ADDITIONAL PROFESSIONAL EXPERIENCE:

NJ Transit

Equipment, Operation & Delivery Engineer

Provided Equipment, Operation & delivery engineering on the Bus Operations side of NJ Transit Authority.

Responsible for selecting, purchasing, delivery, purchase orders and payments of ALL equipment needed in a new NJT Bus Garage, in a time sensitive manner.

TPOC (Technical Point of Contact) for all logistic, equipment and day to day operations for new Bus Garages

Responsible entirely for the Howell Township Bus Garage & Atlantic City Bus Garage.

Gibbs & Cox, Inc. NY

Design Engineer

Participated in the design of Surface Warships, i.e. Arleigh Burke Class Destroyers, in a US Naval Architectural company.

Wrote and updated RFPs for electrical equipment on the ship.

Compiled and updated Damage Control Console Manual for the ship; responsible for all wiring diagrams.

Managed up to 8 Auto Cad operators.

SKILLS

Microsoft Office, Windows, Excel, Power Point, Word, SharePoint, Visio, MS Office, Salesforce, Auto Cad

EDUCATION

B.S. Electrical Engineering

Rutgers University,

Piscataway, New Jersey

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