Professional Aministrative Experience

Heather Ranck

*** *** **** ** * ottingham, PA ***62 Phone: 610-***-****

email: *********@*****.***

SUMMARY OF QUALIFICATIONS

I have exceptional people and communication skills as well as an efficient and organized work ethic. Strong computer skills and office experience. I am a quick learner, and I have cross-trained myself and others. EDUCATIONAL EXPERIENCE

Anthem Institute, S pringfield, PA

● Computer Networking and Security Program – 2009 Graduate Coatesville High School, C oatesville, PA

● Computer and accounting major, Proficient in MS Office – 2006 Graduate PROFESSIONAL EXPERIENCE

1/15 to 5/17 Pelican Auto Finance, 5 Christy Drive, Chadds Ford PA, 19317 Audit Analyst 12/15-05/17(laid off)

● Auditing loan files

● Processing spreadsheets for reconciliation

● Data entry, managing auditors

Funder 1/15-12/15

● Processing loan files, conducting customer interviews,

● Employment, income and insurance verifications

● Data entry, answering phones

4/12 to 12/14 Maxim Healthcare Services, 748 Springdale Dr. Exton PA, 19341 Healthcare Recruiter

● Worked with InfoMax systems

● Interview nursing candidates, Managing schedules for clients

● Job recruiting, job posting, resume searching

● Payroll data entry, financial tracking

Personnel Coordinator 4/12-6/14

● Human resources contact for 100+ nurses

● Performed background checks, reference checks, license verifications, hiring process, file audits

● Organizing and maintaining personnel files

● Managing and tracking nursing staff’s monthly and annual requirements, in-services, and performance appraisals

● Conducted new hire orientation/presentations

● Shipping files for storage

3/11 to 3/12 Catholic Health Initiatives, 367 Eagleview Blvd. Exton PA, 19341 Patient Financial Representative

● Managed care account receivables

● Contacted patients and insurances regarding claims

● Completed variances as well as other various reports 2/08 to 10/10 He althy Steps Pediatrics, 103 Arrandale Blvd. Exton PA, 19341 Receptionist

● Front desk check-in and check-out; answer phones, schedule appointments.

● Process Navinet referrals and precertifications.

● Work with Perfect Care and Soapware software

● Utilized AIM, Medsolutions, United Healthcare Online and Tricare Web based precert systems 1/07 to 2/08 Mudgil Eye Associates, 4 40 E. Marshall St. West Chester PA, 19380 Receptionist

● Answered phones, tended front desk, insurance verification and coding entry.

● Self-taught a new scheduling system; developed training for the remainder of the office staff. 7/06 to 12/06 Penn Health System, 4 40 E. Marshall St. West Chester PA, 19380 File Clerk part time

● Trained at Penn Primary Care; employed by Penn French Creek Family Medicine

● Filed, answered phones, thinned charts, performed everyday office tasks References P ersonal and professional references available upon request.

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