Professional Experience Electrical Engineering
Resume:
Terry L. Zenn, Jr.
********@*****.***
Summary
Highly skilled, results-driven IT Systems Administrator offering vast knowledge of project
coordination, server and printer configuration management and network administration.
Skills
Microsoft Certified in server 2008 and server 2012
Windows 7 and Windows 8 and Windows 10
iPAM (by Solorwinds)
Windows 2012 Certification
McAfee ePolicy Orchestrator
JD Edwards Enterprise
DYMO Label Writer
Powershell
Start Center (by IBM)
Xerox Centreware Web
Lync / WebEx
Technical help desk experience
Strong collaborative skills
Optimizing and performance tuning
Strong analytical skills
Professional Experience
KBR Inc. – Houston, TX 7/1990 – 2/2017
IT Systems Administrator
Manage and maintain the print server environment up to and including building and patching servers for the entire Americas Region.
Train employees remotely and locally across multiple departments on network operations including log-in procedures, network management software and Lync for voice and webcam conferencing.
Researched, recommended and implemented network enhancements that improved system reliability and performance.
Build and maintain a variety of print queues for windows, iPlot (plotting) and Citrix environments per user requests.
Configure scan to email and workflow whilst maintaining the web gui locally and remotely.
Skilled in Powershell for scripts used for acquiring printing and printer information in the Americas region.
Desktop/Server Support
Managed the print server environment for the entire Americas Region to include build, patch and maintain servers
Ensure adherence to Global processes and standards for hardware distribution, hardware asset management and COE standards.
Provided software support for various technologies ranges in the Distributed Control Systems (DCS) including servers, switches, cyber security elements and PHD applications and database.
Education and Training
Prairie View A & M University - completed 27 college hours towards Electrical Engineering
Certifications
Windows 2008, Windows 2012 and VB Scripting
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