Customer Service Sales

Aaron Zuniga

***** **. ******** *** ****, TX

832-***-**** * ********@*****.***

Summary

Professional with over 8 years of experience in customer relations, sales, and data entry.

Skills

Customer Service Excellence

Complaint Handling

Strong Communication

Client Relation

Bi-lingual (English/Spanish)

Date Base Entry

Ability to Multi-task

Proficient PC Skills

Microsoft Office

Work Experience

Carpenter - Houston, TX January 2016 - April 2016 July 2016

Gustavo’s Customs

Maintained independent workload up to date within the schedule of the project at hand

Responsible for the overall quality of work finished and presented

Help complete the project by projected dateline

Offered additional services and finishing’s to increase sales

Shift Leader - Katy, TX September 2015 – December 2015

Wing Stop

Controlled shrinkage, waste, expenses, and payroll

Received, inspected, and sign/pay for deliveries in the GM’s absence

Handled guest issues in the GM’s absence

Opened and/or closed the restaurant

Assist all other positions when necessary

Forman/ Customer Care – Houston, TX April 2009 - October 2015

J.P. Painting

Responsible for transporting material to all job sites

Maintained excellent client relations to guarantee customer satisfaction

Created project estimates and manages job sites throughout completion

Responsible for the communication between employees, customers, and higher management

Call Center Representative - Katy, TX September 2008 - April 2009

Bargain Network

Answered inbound calls

Responsible for taking payments and assisting customers with membership inquiries

Completed outbound calls as necessary

Analyzed customer problems and determined proper solution

Responsible for de-escalation in a high-volume call center

Used ability to talk and type to improve productivity

Bartender - Houston, TX May 2008 - September 2008

Midnight Lounge

Demonstrated the ability to work accurately and effectively in a high paced environment

Handled complaints accordingly

Assisted with bar stocking and opening/closing procedures

Manages high volume cash handling

Education

Sharps Town High School - Houston, TX

High School Diploma, 2005

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