Customer Service Quality

Terri Ware

Leonardtown, MD

***********@*****.*** - 301-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Housekeeping Supervisor

Holiday Inn Express Hotel and Suites - California, MD - January 2016 to July 2016 Prepare orderly duties for work activities

Keeping up the quality and maintenance in guest rooms Coordinate inventory

Housekeeping Supervisor

Avenue Garden Hotel - New Orleans, LA - August 2009 to September 2013 Prepare orderly duties

Interviewing, to include the hiring process

Scheduling and supervising staff, to include laundry and houseman Making sure the quality and maintenance were well kept in guest rooms Inspector/Trainee

Avenue Plaza and Resorts by Wyndham - New Orleans, LA - February 2008 to July 2013 Coordinate guests units to include inspections

Prepare worksheets for employees to include duties for daily work and common area Schedule, staff and supervise employees

EDUCATION

40 credits towards Associates Degree in Business Admimistration Colorado Technical University-Online - Colorado Springs, CO 2013 to 2014

SKILLS

Powerpoint, microsoft word, microsoft excel, customer service and other programs. To include 15 plus more in Hospitality Service. (10+ years)

LINKS

http://***********@*****.***

MILITARY SERVICE

Service Country: United States

Branch: USS Army

Rank: Private

March 2006 to June 2006

My MOS was 89 Bravo which is a Ammunition Specialist Commendations:

None

AWARDS

Achievement Award, Academic Award, made deans list etc. April 2013

During my college courses for my Associates in Business Administration. ADDITIONAL INFORMATION

I am a dependable peoples person who enjoy and seeking work in a friendly, team working environment for the long-term. I learn at a fast pace and I am good a multi tasking and always willing to go the extra mile.

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