Windows Server Engineer
Resume:
Steven J. Nelson
******.******.**@*****.***
https://www.linkedin.com/in/stevenjnelson
Windows Infrastructure Specialist
SUMMARY
A highly skilled Windows Systems Engineer with a broad infrastructure experience with several large-scale companies. Has background that focuses on Microsoft Windows Servers and VMware in an enterprise environment. Skilled with server build process, troubleshooting and support, lifecycle and data center migration projects. Experience mentoring and on-boarding new staff and contractors. Works well as a leader, team member and as an individual contributor. Self-motivated leader with a positive attitude towards whatever he is faced with. Enjoys working with the latest technologies and looks for creative ways to implement technology to reach business objectives.
TECHNICAL SKILLS
Certifications: Microsoft Certified Professional
Microsoft Certified Systems Engineer
Platforms: Microsoft Windows Server 2003, 2008 and 2012
VMware vCenter 4.1 – 6.5, Citrix
Tools: vSphere, Active Directory, DHCP, Batch Scripting, DOS, Hewlett Packard Systems Insight Manager console, BMC Remedy, ServiceNow
Monitoring Tools: ESX Server Monitoring Tools, Perfmon, Windows Process, Services and Event Log Monitoring
Hardware: Hewlett Packard Server Hardware, Dell Server Hardware, Xiotech Magnitude SAN
PROFESSIONAL EXPERIENCE
Collabera 4/2015 – 9/2016
Windows Server Engineer (Remote Support Contract with IBM at Kaiser Healthcare)
This contract provided lifecycle support for Windows Server migrations. Worked with Windows Server (2003, 2008, 2012) and VMware. Worked with Active Directory and BMC Remedy for incident and change management.
Migrated 400 Windows 2003 Server User data to the NAS-Network Attached Storage Device
Route users access via DFS-Distributed File System-while data is being migrated to the NAS
Worked with Kaiser local server contacts to coordinate server transitions
Performed daily server checks for User and share data being migrated and share permissions
Standardized Share and NTFS permissions
Server discovery – evaluated server data to be migrated to the Network Attached Storage (NAS)
Created and processed change controls for server to NAS migrations
Robert Half Technology 2/2015 – 4/2015
IT Server Engineer (Short Term Contract at McGrann, Shea Law Firm)
This law firm had a short term need to provide server support and expertise until they could find a replacement for their IT Staff who had left the company.
Monitored patching needs for Windows Servers
Provided server support and expertise for the Windows Servers, desktops and printers
Managed the problems due to a change in virus scanning software and other software installs
Azule Staffing 2014 - 2015
Windows Server Engineer (Contractor at SpartanNash)
In this position the purpose was to provide server support and expertise for the growing needs of the company.
Managed manual patching process for Windows Servers including change management
Provided server support and expertise for the Windows Server Team
Managed the incident queue for the Windows Server Team
Maintained file server data security using File Server Standards
TriCom Technical Services 2012 – 2013
Lifecycle Windows Server Build Specialist (Contractor at Cargill IT Services)
The primary purpose of this position was for a server lifecycle project where older servers were retired and replaced with new server hardware or transitioned to virtual servers. (This was a 14 month contract)
Managed Lifecycle server installation projects for physical and virtual servers
Managed VMware ESXi 5.1 host builds and integrated the hosts into the regional vCenter environment
Managed and maintained change control CRQs for lifecycle server build projects
Provided feedback on documented procedures to help to streamline the build process
Carlson 2009 – 2012
Senior Technical Analyst
Provided support and maintenance of Carlson’s infrastructure Windows Servers. This included incident and change management, patching and execution of maintenance activities, and assisting in project related activities.
Managed server installation, decommission and transition projects for physical and virtual servers
Managed server patching process using Microsoft System Center Configuration Manager
Managed the Hewlett Packard Systems Insight Manager console, for server monitoring
Managed server moves from data centers, coordinating IP changes and ensuring customer connectivity
Provided support and expertise for domain moves and decommissions
Windows project lead for the switch refresh initiative to move servers to 1 GigE switches
Provided training and mentoring for junior-level employees and contractors
Provided on-call support for after-hours high severity incident tickets for all Windows Servers
Managed the incident queue for the Windows Server Team during on-call weeks
Maintained over 750 servers worldwide to support various applications for the company
Managed the server database, implementing updates and corrections in ServiceNow
Utilized batch file scripting to automate routine tasks
TEKsystems 2008 – 2009
Senior Systems Engineer (Contractor at Carlson)
Brought in to provide server support and expertise for the transition from outsourced supported servers and services to Carlson supported servers and services. (This contract converted to a full time position)
Managed server decommission projects to remove outdated systems from server room and inventory
Provided change review and approval for the Windows Team to ensure proper process was followed
Managed incident queue for the Windows Team
Spherion Professional Services 2006 – 2008
Windows Server Administrator (Contractor at Cargill IT Services)
The function of this role was to provide experience for a newly created support team.
Managed server installation, decommission and transition projects
Managed and maintained server backups using Symantec LiveState Recovery
Managed and maintained all patching activity using Altiris and QualysGuard
Managed the incident queue for the Microsoft Windows team, averaging over 700 tickets per week
Provided weekly and monthly incident reports to management, highlighting ticket volume and activity
Managed and maintained a 200,000 object Active Directory across multiple domains using Active Directory standards
Implemented and maintained file server data security using defined File and Print Server Standards
Managed and maintained security for over 2500 servers worldwide
Maintained over 4200 print queues on multiple print servers worldwide
EDUCATION
Microsoft Official Training Curriculum
VMware vSphere: Install, Configure, Manage ESXi 6.5 2017
Microsoft Windows Server 2008 - Configuring, Managing, and Maintaining 2011
Microsoft Windows PowerShell V2 for Administrators 2011
Alexandria Vocational Technical Institute
Alexandria, Minnesota Computer Programming
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