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Customer Service Software

Location:
Gaithersburg, MD
Posted:
June 06, 2017

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Resume:

Valentyna Voloshko

Cell 631-***-****, e-mail: ac0pwy@r.postjobfree.com

Gaithersburg, MD

Objective:

Certified software tester-engineer specialized in software validation and Quality Assurance (QA) is seeking a position in progressive organization with growth opportunities.

Technical Proficiency:

Solid understanding System Development Life Cycle (SDLC)

Reviewing and analyzing software and system requirements and specifications

Hands-on experience in designing test plans and creating test cases based on software requirement specification (SRS), use cases and design specifications

Hands-on experience in all phases of testing including functional, integration, system, user acceptance, regression and GUI testing, reporting test execution results and test summary results

Developing and applying testing metrics in day-to-day testing activities

Defect reporting and using defect tracking tools

Working knowledge of SQL

Working knowledge of Section 508 compliance testing

Ability to effectively collaborate with project teams

Database management including data collection, organization, analysis, reporting, troubleshooting, and optimization

Quick learner with great sense of duty, responsibility, accuracy, and teamwork

Attention to details, problem solving, goals oriented

Technical Tools:

Hardware: IBM-compatibles, Macintosh

Software:, MS Word, MS Excel, MS PowerPoint, Adobe Acrobat, Jaws

Operating Environment: Windows, Mac OS

Program Language : .NET,XML,SQL

Methodology: Waterfall, RUP, Agile, Scrum

Bug tracking tools: Bugzilla, JIRA, Selenium IDE, HP Quality Center, IBM Rational Integration Tester.

Database: MS SQL, Oracle 10G

Experience:

Software QA tester, Target Labs Inc. Vienna, VA January 2016 - Present

Participating in testing security operating system provided video recording, streaming and archiving data on master server, reporting and distributing data to clients

Participating in testing website for home design and remodeling with customer service for providing projects, requesting free quote and scheduling an appointment

Writing test plans according to the business requirements and acceptance criteria

Creating detailed test plan, designing and developing test cases

Creating basic automated test script using Selenium for regression testing

Performing functionality testing, GUI, regression, compatibility and usability testing

Finding and reporting different functional bugs via bug tracking tools

Assistant office manager, BDH Landscaping, Bohemia, NY May 2013 – July 2015

Maintained client database

Maintained inventory of supplies and restocked supplies as necessary

Tracked and processed all invoices and purchase orders

Software tester, Astorex Inc. Minsk, Belarus September 2010 – December 2012

Prepared detailed test plans and performed functional and performance testing web-sites for high schools included user registration and login interface, lists of students and teachers, schedules of classes, list of events, photo gallery

Implemented functional and performance testing weight monitoring program

System analyst, Sweet Products Inc. Moscow, Russia November 2009 – May 2010

Maintain and support systems for data warehouse

Managed data bases for over 5000 sweet products, 200 vendors and 300 customers using accounting software (localized version of QuickBooks)

Collected, organized and analyzed data, identified market trends, tracked sales statistics and performance

System analyst, Gong Inc. Poltava, Ukraine March 2001 – June 2009

Maintain and support systems for data warehouse

Managed data bases for over 20000 beauty products from over 100 vendors using accounting software

Collected, organized and analyzed data, provided reports on sales statistics and market trends

Education/Certification:

Certificate of ASTQB (American Software Testing Qualifications Board)

Comprehensive Software Testing program, Learnix Center, Vienna, VA

Bachelor of Science: Business Administration and Economics, Poltava University, Ukraine

Authorized to work in the US for any employer (US Green Card Holder)



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