Jacqueline Pena
Spring, TX 77373
Career Summary
A self-motivated and organized professional with over 8 years’ experience in the logistics department. Bilingual professional with a strong record of academic and hands on work performance. Experienced at analyzing clients’ financial needs and helping them achieve goals through financial management.
Employment History
Logistics Specialist
12/2008-Present Advanced International Services, Houston, TX
Lead the implementation of delivery network, identify critical transportation services and required resources and oversee contracts with carriers and service providers.
Negotiate rates with ocean, air, FTL and LTL carrier contracts
Work with sales to grow the business and establish increased delivery capabilities.
Design and implement operational and customer service processes that leverage technology to manage transportation operations
Control operations expense to ensure expenses are minimal
Travel to several countries, to visit vendor location, meet with customers, in order to ensure equipment readiness and export packing are meeting schedules.
Extensive international experience, with a deep understanding of diverse cultural and business practices.
Primary contact with Ship line and loading terminal for the receiving, shipping and pricing of overall project.
Prepare all necessary documentation for the import and export of all equipment required by U.S. and International Customs.
Supervise loading and unloading of chartered vessels in the U.S. and Peru
Develop and provide information call center for all questions related to international project movement.
Primary contact for all NAM international requests for quotations and request for information.
Responsible for quarterly review and negotiating rates of shipping costs in order to manage and reduce logistics cost.
Education
2012-present University of Houston, Houston, TX
Bachelor in International Business – Expected Dec 2017
2008-2012 Lone Star College, Cypress, TX
Associate of Arts - Business
Specialized Skills
Excellent communication and Interpersonal Skills
Fluently in English and Spanish
Novice in Microsoft Office Suite
Work with little or no supervision
Knowledgeable in various office machines
References
References are available on request.