Data Entry Information Technology
Resume:
Joseph D. Maynard
********@*****.***
Education:
*/** – 4/17
The University of Michigan – Dearborn Dearborn, MI
Bachelor of Business Administration
Major: Information Technology Management, GPA: 3.0
Related Course Work:
•Information Systems in Management
•Organizational Behavior
•Database Systems
•Computer Methods in ECE
•Advanced Computer Applications
•Business Application Programming
9/06 – 6/10
Western International High School Detroit, MI
Honors/Advanced Placement Classes
GPA: 4.0
Academic Projects:
The University of Michigan – Dearborn
•Information Systems in Management: Created a database to increase company efficiency.
•Advanced Computer Applications: Designed an application to optimize a business's daily operations and increase productivity.
Experience:
5/16 – Present
7/13 – 12/15
Shrader Tire & Oil Melvindale, MI
Retread Technician
•Quality inspection and repair of thousands of tire casings.
•Enveloping retreads and chamber loading.
•Balancing tires and rim mounting.
•Training of 9 employees on quality inspection and the enveloping process.
12/15 – 04/16
Thomson Reuters Ann Arbor, MI
Business Intern - UltraTax
•Extensive experience with logging tickets, taking responsibility of issues, and escalating issues to the proper authorities.
•Received productivity awards for taking over 180 calls per week.
•Learned how to effectively utilize resources such as utilizing TFS (team foundation server), Q-logs (internal database of logged tickets), and the Help-How-To-Center to provide efficient quality support to customers.
•Provided support to correct improper data entry, reported bugs to development.
•Provided guidance of proper installation of the software on local installations with different operating systems, peer-to-peer networks, and servers such as windows server r2 2008.
3/12 – 7/13
Coastal Produce Factory Detroit, MI
Order Builder
•Created orders in a timely fashion while checking quality and preservation of product for a produce company that grossed $15 million in annual sales.
•Trained 6 employees on quality inspection, order building, and loading process.
5/11 – 8/11
6/10 – 8/10
DTE Energy Detroit, MI
Student Intern for Distribution Operations - Planning and Design Department
•Created maps for field patrol students utilizing grid mapping programs and processed data entry.
•Contacted over a thousand customers in service callbacks during storm emergencies.
•Gained field patrol experience, knowledge of underground residential distribution grids, and pad mount transformer inspections.
Skills:
•Basic understanding of JavaScript, VBA, SQL, and familiar with C++ programming.
•Experienced at Microsoft Word, Excel, PowerPoint, and Access.
Contact this candidate