Customer Service Sales

YONELL ESTRADA

*** ********* ***** ***. ********* NV 89012 ***************@*****.*** 818-***-**** cell. Objective:

Reliable and adaptable general labor worker with an agreeable disposition and a stellar customer service ethic. Adept multitasker with abilities to handle a number of workplace responsibilities with accuracy and efficiency.

Work Experience:

Jos. A. Bank Menswear. Century City CA. Sales Associate. 12/2013 – 03/2016 Interacting with customers, offering information about our product and maintaining the store area clean and organized, Retail establishment selling high quality menswear. 3 Day Suite Broker. Woodland Hills CA. Sales Associate. 01/2011 – 08/2013 Retail establishment selling high quality menswear. Holiday Inn Hotel. Anaheim CA Front Desk Agent / Night Auditor 07/2008 – 09/2010

Greeting and registering guests and assign rooms. Collections, account payable and receivable. Accommodates special requests whenever possible. Assists in preregistration and blocking of rooms for reservations. Understand room status and room status tracking. Preparing daily reports, balancing transactions, problem solve and trouble shooting in order to resolve guest issues that may arise. Education:

Venice High School, Los Angeles CA 1984