April F. Pulley
PO BOX *
WARE SHOALS, SC *****
Phone: 864-***-****
***********.*@*****.***
Objective
Administrative Assistant
Ability Summary
• Use computers for various applications: database management and word processing
• Answer telephones and give information to callers, take messages, and transfer calls to appropriate individuals
• Create, maintain, and enter information into databases
• Set up and manage paper and electronic filing
• Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
• Schedule meetings, maintain calendars and plan events
• Operate all general office equipment
Employment History
Subtitute Teacher
02/2016 - Current Kelly Services 528 Howell Rd # 10, Greenville, SC
Assume all duties of the regular classroom teacher promptly in accordance to school rules
Follow the instructions left by the teacher
Check to ensure sufficient supplies in the classroom to carry out plans
Maintain normal classroom routines and discipline procedures
Assist the receptionist and other office duties assign by the office manager
Customer Services/Data Entry
07/2016 - Current Kelly Services 528 Howell Rd # 10, Greenville, SC
Assist customers with various customer service concerns
Answer company phone
Data Enrty
Scanned documents
Formated letters
Other office duties assign by office manager
Cashier
10/2012 - 01/2015 Old Navy Greenwood, SC
• Greeted and assisted customers with questions and concerns
• Operated scanner and register to complete transactions
• Processed cash, check, credit, and debit payments for purchases
• Processed credit card payments
• Answered company phone and provided detailed information
Salon Receptionist
10/2006 - 12/2008 JC Penney Greenwood, SC
• Answer inquiries and provide information in person and on phone
• Scheduled appointments for eight technicians and maintain and update appointment calendars
• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints
• Maintained balanced cash drawer
Internship
01/2004 - 07/2004 Beckman Mental Health Greenwood, SC
• Accurately completed documents and general paperwork
• Answered telephone professionally and provided detailed information
• Interacted with clients to accurately identify client and their needs
Receptionist / Data Entry
09/1997 - 06/2003 Richloom Ware Shoals, SC
• Operate telephone switchboard to answer, screen, or forward calls, providing information, or taking message
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
• Electronically processed customers accounts and generated bills
• Filed and maintained records
Education and Training
Issuing Institution Location Qualification Course of Study
Piedmont Technical College Greenwood, SC Associate's Degree Human Services
Piedmont Technical College Greenwood, SC Associate's Degree Arts