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real estate title/mortgage settlement experience/customer service

Location:
Saint Johns, FL, 32259
Posted:
June 06, 2017

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Resume:

Karen S. Parks

*** ******** *****

Saint John’s, Florida 32259

703-***-**** [Cellular]

ac0pom@r.postjobfree.com

SUMMARY

Career Objective

Knowledge, Skills, and Abilities

Professional Experience

With over fifteen years of settlement processing experience (including ten years of title insurance underwriting and six years post-closing), Karen S. Parks is an experienced settlement processor/title insurance underwriter (licensed in Virginia and Maryland and Virginia notary) who is completely committed to the success of her customers.

To obtain a position in title or mortgage processing or post-closing or title insurance underwriting in a reputed title company, lending institution or a similar position with an insurance company.

Core Competencies:

Over 15 years of progressive experience in handling settlement processing tasks

Extensive knowledge of using underwriting software (Title Express)

Competent in written and verbal communication skills

Proficient in data entry coupled with excellent customer service skills

Strong analytical, mathematical and logical skills

Ability to work under pressure and handle multiple tasks

Eye for detail with excellent interpersonal and organizational skills

Computer Programming skills:

Office Package: Microsoft Word, Microsoft Excel, Microsoft Outlook

Operating Systems: Windows2000, Windows9X, Windows ME, Windows Vista, Windows 7, and Windows 8

Title Software: TSS Title Express, LandTech and Soft Pro

ETITLE EXPRESS, LTD., July 2010 to May 2017.

Processor/Underwriter/Post Closer (47K full time (part time for the last month and a half))

Responsible for managing the certification and settlement process like verifying and checking all executed documents to ensure accurate data.

Provides certification to the lender and solicitor such as confirmation of funds available at settlement.

Checks all information and supporting documentation such as names-checks, title searches, valuation reports and sales contract.

Calculates and inputs fees such as recording fees and tax stamps.

Professional Experience

(continued)

Schedules settlements as well as post all settlement related activities.

Prepares loan documents and HUD-1s for settlement.

Disburses file upon receiving funds from lender.

Answers client calls from lenders, borrowers, abstractors and provide informed responses.

WEGMANS MARKETS, August 2008 to July 2010.

Front-end Cashier ($11.20/hr)

Completed customer transactions.

Completed the company cash handling policies.

Participated in cashier team in attaining successful results for customer service scores.

Greeted customers and receive payment; issue receipts, refunds, credits, or change due to customers; package customer purchases.

Responded to customer inquiries and provide informed response to customer’s transactions.

SIGNATURE&STEWART SETTLEMENTS, L.C. April 2006 to March 2007. ($44k/yr)

Title Insurance Underwriter Licensed in Virginia, Maryland, and District of Columbia

Review title work and prepare title insurance commitment with a minimum review by team leader or senior underwriter.

Open and monitor files on computer software as well as a hard copy in file folder.

Answer phones and provide informed response to callers.

MID-STATES TITLE INSURANCE COMPANY, Fairfax, VA, October 2003 to April 2006.

Title Insurance Underwriter Licensed in Virginia, Maryland, and District of Columbia ($40k/yr)

Review title work and prepare title insurance commitment with a minimum review by team leader or senior underwriter. Included contacting title insurance underwriter’s counsel to resolve underwriting problems.

Obtain approvals from title insurance underwriter’s counsel for large policies.

Prepare invoices showing premiums for insurance; forwards commitments and invoices to appropriate settlement offices (for designed partners such as RGS Title).

Open and monitor files on computer software as well as a hard copy in file folder.

Answer phones and provide informed response to callers.

THE SETTLEMENT GROUP, Alexandria, VA, October 2002 to June 2003.

Primary Settlement Processor ($40K/yr)

Ordered title work.

Arranged settlements with borrower.

Collaborated with loan officer and licensed title agent to resolve title issues.

Reviewed each correspondent loan package for completeness, accuracy, and compliance (after closing before returning to bank).

Requested loan payoffs.

Prepared HUD-1 settlement statements.

Prepared short title policies.

Professional Experience (continued

DOMINION TITLE CORPORATION, Great Falls, VA, May 2001 to September 2002.

Settlement Processor ($40K/yr)

Ordered title work.

Arranged settlements with borrower.

Collaborated with loan officer and licensed title agent to resolve title issues.

Reviewed each correspondent loan package for completeness, accuracy, and compliance (after closing before returning to bank).

Requested loan payoffs.

Prepared HUD-1 settlement statements.

Prepared short title policies.

MILLENNIUM SETTLEMENT SERVICES, Reston, VA, April 1999 to May 2001.

Settlement/Title Processor ($40K/yr)

Ordered title work.

Arranged settlements with borrower and notary public.

Collaborated with loan officer and licensed title agent to resolve title issues.

Reviewed each correspondent loan package for completeness, accuracy, and compliance (after closing before returning to bank).

Requested loan payoffs.

Prepared HUD-1 settlement statements.

Disbursed funds for first and second trusts.

Witnessed settlements.

Education

HIGH POINT UNIVERSITY, August 1985 – May 1989

High Point, North Carolina

Bachelor of Science – Business and Economics

References

Available on request.



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