Customer Service Sales

Kaitlyn Gillis

Account Executive, Inside Sales Edmonton Oil Kings - Oilers Entertainment Group

Peterborough, ON

*************@*******.*** - 705-***-****

Willing to relocate: Anywhere

WORK EXPERIENCE

Account Executive, Inside Sales Edmonton Oil Kings Oilers Entertainment Group - Edmonton, AB - 2016-07 - Present Duties include cold calling, lead generation, prospecting, recommending ticket packages that tailor to an individual's schedule and needs, communicate with fans and receive feedback on their experiences, customer service, record CRM data to create a pipeline of future sales, record all daily and weekly data, attend weekly sales meetings and fulfil ticket purchases Corporate Sales and Activations Intern

Ottawa Senators (NHL) - Kanata, ON - 2016-01 - 2016-04 Duties included creating sales proposals, fulfilling client ticketing requests, creating mock-ups, customer service, assisting with away game watch parties, working with event staff, game day passes, assisting contest winners, game day promotions for season ticket holders and research on new potential corporate clients

Game Night Intern

Peterborough Petes (OHL) - Peterborough, ON - 2015-09 - 2015-12 Duties included customer service, problem solving, assisting with game night photography Sales

Peterborough Petes (OHL) - Cold Calling - Peterborough, ON - 2015-09 - 2015-09 Duties included working with a database to sell special ticket packages Yearbook Editor in Chief

Lakefield College School - Lakefield, ON - 2015-06 - 2015-08 Duties included designing yearbook pages, working on write-ups, and editing the book. Senior Kindergarten Class

Hospice Peterborough/ Dennis Group - Peterborough, ON - 2015 - 2015 Morello's YIG -Cashier

Aclarus Ozone Water Systems - Peterborough, ON - 2012-10 - 2014-12 Duties included sales, advertising, factory work, cleaning, and running company errands Cashier

Morello's YIG - Peterborough, ON - 2012-04 - 2014-06 Duties included filling orders and severing customers Volunteer Experiences

Measuremax - Peterborough, ON - 2009-06 - 2010-08

Peterborough, Ontario. June 2009 - August 2010 • Duties included answering phones, filing, customer support, and marketing support

Volunteer Experiences

Coach Support

Peterborough Minor Hockey Association - Peterborough, ON - 2006 - 2008 Assisted younger kids in developing the skills required to play hockey Awards and Achievements

EDUCATION

Sales and Marketing

Loyalist College - Belleville, ON

2016

Diploma in Advertising and Marketing Communications Sheridan College - Oakville, ON

2015

Diploma in Graduate

Lakefield College School - Lakefield, ON

2010

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