Associate Executive director
Resume:
DENISE K OLSON
MCMINNVILLE OR 97128-8379
*********@*****.***
EMERITUS SENIOR LIVING
FOUR SEASON AFH & RCF
EXPRESS EMPLOYMENT
FOUR SEASON AFH & RCF
FOURSEASONS
MILWAUKEE, WI (Feb 2014 to May 2017)
SALEM, OR (Jul 2013 to Jan 2014)
MCMINNVILLE, OR (Apr 2013 to Jun 2013)
SALEM, OR (Oct 2011 to Jan 2012)
SALEM, OR (Jul 2008 to Jan 2012)
Experience:
EXECUTIVE DIRECTOR
ADMINISTRATOR
PLANNER
ADMINISTRATOR
ADMINISTRATOR
Responsible for day-day operational execution within an ALF/MC buildings on a Continuing Care Retirement Community. Maintains positive working relationships with all residents, resident family members, employees, and the business community. Responsible for all operations, acting as a contact for all staff, residents, prospects, community organizations, government agencies and the public. Supervises, directs, and motivates staff. Maintains superior training and high morale. Ensures training programs are effectively executed.
Maintains a high degree of resident satisfaction and retention through consistent delivery of high quality services.
Provides leadership for staff and residents to include proactively solving problems. Manage and work with Directors to assist with employee retention and to look outside the box for solutions. Hire, terminate employees in accordance with company policies. Review hires, promotions, disciplinary action and termination of employment of associates with attention paid to consistency in the retention of quality personnel.
Ensure buildings and property are up to company standards through the oversight of preventative maintenance systems and programs, and frequent inspections that meet company standard of excellence. Meet state compliance regulations for projected surveys. Plan day to day part need for several commercial airlines. Adjust work orders to meet the need of the customer orders. Ensure parts are completed and sent out in time allotted by purchaser. Hire, terminate employees in accordance with company policies. Review hires, promotions, disciplinary action and termination of employment of associates with attention paid to consistency in the retention of quality personnel.
Ensure buildings and property are up to company standards through the oversight of preventative maintenance systems and programs, and frequent inspections that meet company standard of excellence. Meet state compliance regulations for projected surveys. Manage day to day operations of four RCF's.
Service Planning, Payroll, Resident move in-out, Employee hire and termination, Marketing to the community, facility tours, Audits in all areas of Four facitilies to prepare for survey readiness, med pass, resident care, Menu and policy and procedure making, Staffing schedules (22 employees) ASSISTED LIVING CONCEPTS INC
SPIRIT MOUNTAIN CASINO
HAMPTON ALZHEIMERS COMMUNITY
LAFAYETTE RESTAURANT
LINCOLN CITY, OR (Oct 2003 to Sep 2008)
(Dec 1996 to May 2003)
MCMINNVILLE, OR (Oct 1999 to Sep 2002)
(Jan 1990 to May 1993)
Education:
McMinnville High School; OR
OHCA; Mar 2005
ADMINISTRATOR
CUSTOMER SERVICE
LEAD CAREGIVER
WAITRESS
Direct care with Residents, Budgeting, Word Perfect, Customer Service, Inventory Control, Payroll, Service Planning, Employee Hiring-Discharge, Adhering to Policies and Procedures. Compliling Service Plans for residents. Marketing in Community. Maintain property records for 33 units. In-Outside property maintenance. Resident conflict intervention. Assure apartments are ready for rental. Preformed maintenance in complex as needed.
Assisted Customers in Gaming area and food services area. Supervise 6-10 Staff, Performance Review, Disciplinary Action, Customer Service, Assist Residents with Activities of Daily Living
Waitress, Prep Cook, Dishwasher, Customer Service
High School Diploma/GED
None in Administrator Certification
Licenses &
Certifications:
Nursing Home Administrator
Miscellaneous: Administrators Licenses, Food Handlers Card, CPR-First Aid Years Current CEU's
Contact this candidate