QA Analyst
Resume:
Rezwana Shereen
**************@*******.***
PROFESSIONAL SUMMARY:
Six years of extensive work experience in Software Quality Assurance.
Knowledge of Software Development Lifecycle (SDLC) and QA Lifecycle, a thorough understanding of various phases like Requirements, analysis/Design, Development and Testing.
Good experience in implementing QA Methodologies, test plans, test cases, for various applications to ensure proper business compliance.
Knowledge of client-server and web based applications.
Hands on experience in Mercury Quality Center, Test Track, Kayako
Skilled at hands-on creative problem solving and in the development and implementation of new methods, procedures and systems.
Possess excellent verbal and written communication skills that help communicate with end users, project managers and testing team and create professional documentation.
Involved in Integration / End-to-End Testing of modules with testing groups.
Created Test Plan, Test Summary Reports, Test Cases and Test Scripts for Automated and Manual testing based on the User Requirement Document and System Requirement documents for the Functional, System, Performance, Integration, Regression, GUI, UAT
Worked with users to get feedback on user acceptance testing (UAT) and then interact with developers fixing of defects.
Used QC and Test Track to upload test cases, and report defects.
Executed SQL Queries to extract data from data source to view and make changes to data.
Good working Knowledge of 21 CFR Part 11 compliance auditing guidelines
Strong team player and a good self starter Communicational, Organizational, Analytical, and problem solving skills.
TECHNICAL SKILLS
Operating Systems:
Windows 98/2000/XP/7,WinNT 4.0,Linux,Unix, MS-DOS
Testing Tools:
Mercury Interactive Quick Test Pro, Test Director, QualityCenter, Test Track, ClearQuest and Bugzilla
Languages:
C, C #, C++,Java, .Net, SQL, HTML, Shell Script, VB6
Other Tools:
MS Office Suite (Word, Excel, PowerPoint, Access),Kayako and SQL.
Databases:
Oracle9i/10g, MS Access, SQL Server, DB2, ODBC
PROFESSIONAL EXPERIENCE:
Finalysis, NC Jan 2017 – Present
QA Analyst/Customer Support
A professional financial services company established by experienced CPAs and Chartered Accountants, Finalysis provides cost effective and efficient Financial and Tax Planning solutions to a wide range of clients across the globe.
Environment: .Net, SQL Server, Microsoft Access, MS Word .
Roles and Responsibilities:
Verified requirements coverage by conducting walkthroughs of test scenarios with business analysts.
Attended walkthrough with stakeholders to standardize and plan procedures for all phases of Software Quality Assurance life cycle
Developed test cases according to the functional requirements and design specifications
Analyzed system requirements and developed detailed Test Plans, Test Procedures and Strategies for manual Testing.
Derived test scenarios from functional specifications
Designed test cases for the Enhancements based on the Customer Requirements
Wrote Manual test cases for Functional and navigational testing to identify errors within the applications.
Functionality testing on all screens to make sure that all the objects, buttons and icons are performing according to all the specified functional requirements.
Performed Black Box testing, integration testing, system testing, and regression testing.
Participated in weekly meetings with Project Head, Operations, and Business and development teams.
Coordinated bug resolution with the development teams.
Provided superior customer service to internal and external clients for a web-based application
Assisted clients with uploading and downloading tax documents, e-file authorization, and account registration
Copernicus Group Independent Review Board (CGIRB) NC Nov 2013 - Oct 2016
Information Management (IM) Validation Test Specialist
Headquartered in Princeton, NJ, the WIRB-Copernicus Group is transforming the ethical review industry by engaging the nation’s top talent in the delivery of quality solution services focused on human subject protection.
Environment: Java, .Net, SQL Server, Microsoft Access, Test Track, Kayako, Docushare, DMS, Out Systems
Roles & Responsibilities:
Developed and modified testing procedures as needed or requested for new features
Created comprehensive test plans and test scripts for major and minor release projects
Carried out hands on testing efforts both manually and using automated test tools to exercise software.
Designed test cases for the Enhancements based on the User Requirements
Ensured that the project validation documentation meets all project and SOP requirement.
Recorded results and verified the quality of system changes through a documented testing process
Created and updated defect tracking logs and worked with development teams and users to ensure that all defects are resolved
Understood organizational business processes and how proposed computer system changes will impact users and processes
Used to collect and analyze data to validate and meet the FDA requirements for electronic records and signatures.
Assured quality within the application by developing and implementing effective test plans, test cases and test scripts and by assuring the business logic is appropriate and maintained
Participated in production implementation verification and thoroughly test and validate particular enhancements while following all applicable procedures and policies
Worked with users, designers and programmers to create/analyze various required project documents and give feedback and recommendations on software usability and functionality
Worked with users to understand and evaluate business activities; analyze existing and proposed workflows and translate into requirements documents; suggest system changes to users when appropriate
Participated in all phases of the test cycle, including Unit Testing, Integration/System, Testing, Performance Testing, Load Testing, Regression Testing, User Acceptance Testing.
Worked closely with Documentation & Validation Specialist to coordinate test efforts and review validation documentation
Progress Energy, Cary, NC Jun 2011 – Oct 2013
QA Analyst
Progress Energy, headquartered in Raleigh, N.C., is a subsidiary of Duke Energy and until its 2012 merger with that company was a Fortune 500 energy company with more than 21,000 megawatts of generation capacity and $9 billion in annual revenues. Progress Energy includes two major electric utilities that serve approximately 3.1 million customers in the Carolinas and Florida.
The Progress Energy desktop applications are used by various units of customers and marketing services including Call Center Services, Accounting Operations, Sales and Services. Additionally, they are used for loading and modifying Research data, creating Charts and graphs. Some of the applications tested are –
Progress Energy Org Publisher, PEF, PEC, CAFM, Training Matrix App, LMP Viewer, Switching Orders etc.
Environment: Java, .Net, Oracle 10g, SQL server, Microsoft Access, Quality Centre 11 ALM
Roles & Responsibilities:
Gathered application knowledge from business, technical and subject matter experts
Documented application flow by running thru application
Executed test cases based on application knowledge gathered from SME and running the
applications in XP
Performed manual integration, regression, compatibility, system, and end-to-end testing
Tracked defects using GETITT SharePoint and in Quality Centre
Involved in the Front-End, web services and end-to-end testing
Interacted and communicated with the diversely located team
Participated in Daily status, stand up and Scrum meetings with business, development, and testing team to report the test status and issues
Involved in the entire Software Development Life Cycle (SDLC)
Generated Test Matrix, showing the number of pass/failure test cases
Worked on Windows Desktop stand-alone applications and Web based applications
Studied functional requirement specifications, technical design documents and related artifacts
Converted business requirements into testing objectives
Developed Test Cases for all applications and executed them
Followed Agile Methodology
Extensively used HP Quality Center for Test Management and Execution of Test Cases
Paychex, Rochester, NY Jan 2010 – Feb 2011
QA Analyst I
Paychex, Inc. is a payroll and human resource service company which serves approximately 572,000 businesses in the US. The company is headquartered in Penfield, New York and has more than 100 locations across the country. The company provides services including Payroll Services, Time and Labor Management, HR Administration & Compliance, 401(k) Employee Benefits, Group Health Insurance, and Paychex HR Solutions.
Project Description:
Performed functional testing for Single Payroll application. The project involved converting the legacy code to Java and adding additional functionality to the resultant application like Single Sign-on, Payroll online, HR online etc. It was developed in HTML and Java script and Oracle database on a UNIX environment. The QA team conceived the automated test scripts as per the business requirements for conducting functional, stress, security, load and integrated testing of the GUI
Environment: QC, UAT, SQL, Oracle, QTP
Roles & Responsibilities:
Responsible for analyzing business requirements and development specifications in order to create and execute test cases
Performed GUI Testing, Functional Testing, User Acceptance Testing (UAT), Integration Testing, Black Box Testing, Negative and Positive Testing
Executed Test scenarios for GUI, Functionality, Regression Testing using QC as per the requirement of the Test Plan
Connected to Oracle database and ran SQL queries to check data updates in tables
Executed a suite of automation test cases developed in QTP 9
Managed, integrated and executed automation test cases through QC
Experienced with running automation scripts using QTP
EDUCATION:
Bachelors Degree Sri Venkateshwara University Tirupathi, India
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