Manager Sales

CHRISTOPHER BUTLER

**** ****** *****, ********, ***** 76126

Home: 682-***-**** - Cell: 682-***-**** - ************@*****.*** PROFESSIONAL SUMMARY

Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Highly proactive manager with 7 years of experience in team leadership in the restaurant and hospitality industries. Background includes sales, management and front and back-of- the-house operations. Flexible, results-oriented Manager offering focused leadership and restaurant operations knowledge to drive profitability. Exceptional communication skills. SKILLS

Inventory control and record keeping

Staff scheduling

Food service background

Strong work ethic

Passion for customer satisfaction

Trained in performance and wage

reviews

Business operations expertise

WORK HISTORY

07/2013 to Current Manager

Jason's Deli – Fort Worth, TX

Carefully interviewed, selected, trained and supervised staff. Carefully developed a lucrative annual food and beverage marketing plan and strict budget to maximize profits.

Correctly calculated inventory and ordered appropriate supplies. Strategically developed effective marketing plans to increase sales and profits while managing costs.

Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Conducted timely performance evaluations for all front of house staff. Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.

Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.

02/2011 to 06/2013Training Server

Abuelo's Mexican Cantina – Fort Worth, TX

Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.

Created fun team building activities to engage staff in up-selling to meet revenue targets.

Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.

Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.

Maintained a safe working and guest environment to reduce the risk of injury and accidents.

Oversaw front of house personnel to maintain adequate staffing and minimize overtime.

Prepared for and executed new menu implementations. Led and directed team members on effective methods, operations and procedures. 04/2009 to 02/2011Customer Service Manager

Wal-Mart – Kennedale, TX

Carefully interviewed, selected, trained and supervised staff. Correctly calculated inventory and ordered appropriate supplies. Strategically developed effective marketing plans to increase sales and profits while managing costs.

Actively participated in ongoing customer service programs to build sales and rapport in the community.

Led and directed team members on effective methods, operations and procedures. Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.

Promoted the business through participation in and sponsorship of community events.

Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.

04/2007 to 04/2009Assistant Manager

Subway – Arlington, TX

Reduced labor costs by 22% percent while maintaining excellent service and profit levels.

Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.

Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.

Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.

Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.

Developed, implemented and managed business plans to promote profitable food and beverage sales.

Maintained a safe working and guest environment to reduce the risk of injury and accidents.

EDUCATION

2009 Associate of Applied Science: Business

Tarrant County College - Arlington, TX

2001 High School Diploma:

Bowie High School - Arlington, TX

CERTIFICATIONS

Servsafe certified through 03/2017

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