Customer Service Information Technology

Randy Lee Patterson

**** **** ***** ** ************, In 46208

Phone: 317-***-**** Email: ****************@*****.*** OBJECTIVE

To obtain an entry level position in the Information Technology field utilizing my expertise and interpersonal skills. To further my understanding and grow with the company. QUALIFICATIONS / SKILLS

Proficient with Microsoft office

Proficient with PowerPoint 2013

Excel 2013

Windows Servers 2003,2008

Windows 95,98,200pro,XP,Vista,7,8.0

Active Directory

Windows Remote Assistance

Wireshark

VMware

Microsoft Exchange 2000,2003,2010

EDUCATION

Associates in Network Systems Administration December 6, 2015

ITT Technical Institute, Indianapolis, IN

GPA: 3.17

WORK EXPERIENCE

Warehouse Associate J une 2014-March 2015

Elwood Staffing, Indianapolis, IN

P ickup orders from the shelves and prepare them for shipping

Apply address labels onto orders

Successfully completed company training program in the operation of a forklift, pallet rider, and scissor lift

D iesel Tech J une 1993-December 2012

Celadon Trucking, Indianapolis, IN 46235

Leadership

Management

Training

Customer service skills

Temp IT D ecember 2015-January 2015

1040 Taxbiz, Indianapolis, IN 46218

Troubleshooting and fixing computer

Software

Hamachi

Teamviewer

Acronis

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