Customer Service Sales

Objective:

To obtain an opportunity where my expertise in customer service can be utilized to improve and enhance the forward thinking structure and operation of an organization, positioned as an industry leader.

QUALIFICATIONS SUMMARY:

Customer Service

Cash Handling

Strong Leadership Skills

Strong Interpersonal Skills

Administration Skills

Staff Training

Financial Management

Inventory Management

PROFESSIONAL EXPERIENCE:

Assistant Manager

Rainbow, Greenbelt, MD (July 2014-Present)

Open and Close store for sales.

Maintain sales report, missed markdowns report and security of the store.

Supervise Associates making sure that they are providing stellar customer service.

Balance cash registers assuring associates count is accurate.

Merchandise Supervisor (July 2014-Feb 2017)

Assist customers with purchases, fashion advice of merchandise.

Manage all placements of merchandise for store assigned sections.

Perform floor settings with displays of merchandise

Monitor and ensure maintenance of merchandise and cleanliness of store.

Assist with inventory.

Answer phones assisting the customers in a professional manor.

Sales Associate/Merchandising Team

Burlington Coat Factory, Greenbelt, MD (Jan 2010-Dec 2016)

Maintaining price changes on merchandise.

Assist with inventory.

Pull merchandise and stock.

Perform floor settings with displays of merchandise.

Serve customers with excellent customer service.

Cashier/Admissions Assistant

Academy 8 Stadium Theaters, Greenbelt, MD (Oct 2009-Nov 2014)

Assisted with preparation of refreshments for film presentations.

Welcomed guests with a hospitable disposition.

Escorted/directed guests to their theater.

Stocked merchandise.

EDUCATION:

Central High School, St. Croix, VI

Standard Diploma 2005

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