Security Information

Miami, FL ***** • 786-***-**** • ************@*******.***

www.linkedin.com/in/etpressley

PROFESSIONAL SUMMARY

Ability to view problems from many different perspectives and implement various strategies to solve the problem; creative out-of-the box thinking.

Ability to apply deductive, logical reasoning and make independent decisions to resolve conflicts; ability to compartmentalize problems in order to solve them more effectively and efficiently.

Knowledge of different types of Intrusion Detection and Prevention Systems (IDPS) and scanners such as Kali Linux; familiar with securing Apache Servers and Windows Servers.

Studied information security concepts and mechanisms including data protection techniques, software security, information assurance process, enterprise network security, and attack types/countermeasures.

Completed course on techniques used to secure operating systems; gained understanding of third-party software and built-in utilities that can be used to protect operating systems from hacking.

Gained an overview of issues related to the design and implementation of Web applications and data stores; familiar with multilevel security in database systems, covert channels, SQL Injection attacks, Cross-site Scripting, Cross-site Forgery, hostile codes, and countermeasures.

Familiar with fundamental concepts, principles, and issues relevant to the design, analysis, and implementation of enterprise-level trusted networked information systems.

TECHNICAL AND FUNCTIONAL SKILLS

Windows XP

Windows Server

Apple Mac iOS

Microsoft Visual Studio

Integrated Development Environments

Managing databases

MS Access

SQL Programming Languages

SQL Server

Apache

IIS Servers

DWH

ETL tools

SDLC

Agile and Waterfall Methodologies

Configuring and Maintaining Systems

Troubleshooting

Networks

Routers and Switches

UNIX

Linux

Automation Tools

Selenium

Mantis

QTP

Google Analytics

Type 70 WPM

EDUCATION & CERTIFICATIONS

Bachelor of Science, Information Technology, American InterContinental University, Schaumburg, IL

oSpecialization in Information Assurance & Security

Bachelor of Science, Criminal Justice & Criminology, Ball State University, Muncie, IN

oSpecialization in Interpersonal Relations

Network Pro Certification

Information Security Analyst Certification

PROFESSIONAL EXPERIENCE

CYPRESS COMMUNICATIONS- XFINITY Sep 2016 – Feb 2017

Field Technician

Providing service and customer support during field visits and dispatches

Managing on-site installation, repair and maintenance for both Window Servers and Apple Mac iOS

Diagnosing errors and determining appropriate Solutions.

Showed customers how to use newly installed equipment and answer any immediate questions.

Provide information to customers on product upgrades that were remained on-site to answer any immediate questions.

Maintain all tools and equipment used during the installation process

Connect Internet, phone service and cable service into one convenient system for customers choosing that option 99% success rate on diagnostic test on completion of duties.

TRACFONE WIRELESS Jan 2013 – Sep 2016

IT Support

Executed automated software test plans, cases and scripts to uncover, identify and document software defects in a variety of android and PPE devices.

Demonstrated methodical and detailed approach to all tasks while adhering to specific timelines, all tasks was completed on schedule.

Experience using Mantis and Excel for testing Apple, Android and PPE devices.

Completed 100% of test cases and test suites.

Familiar with Jmeter and Framework Integrated Tests (FIT).

AMIKIDS Jan 2000 – Nov 2012

IT Support and Assistant Manager

Monitored organizational policies and developed new operational procedures in order to increase efficiency by 50%

Maintained a recidivism rate of over 75% which is one of the highest in the state.

Maintained and Reviewed files to make sure they complied with federal and state laws.

Experience reviewing and utilizing audit standards and requirements including HIPAA, SOX and PCI.

Utilization of OWASP and NISTS to maintain a secure and efficient network (CIA) according to the guidelines set forth by the Department of Education.

Assisted in the maintaining and organization of the programs Continuity of Operations (COOP) plan

Identifying and troubleshooting various technical and operational issues and processes

Experience maintaining and configuring Active Directory.

Experience configuring and maintaining Windows (XP – 8) and Apple Mac iOS.

Maintained server security and related administration tasks on enterprise servers; studied host and network based intrusion detection, implementing automated protection, software/hardware firewalls, directory concepts, account and group access control, backup and recovery services, server and client policy security, and hardening server security

Utilization of Microsoft Office Suite including Access, Word, Excel, PowerPoint, Outlook and Publisher.

Evaluation of the technical, management, and operational security controls, procedures for reporting and responding to security incidents, and contingency planning.

5+ years of expertise overseeing the daily operations of AMIkids programs to include training staff, maintaining the facility, and maintaining operational schedules.

Acted as a Liaison between DJJ and the parents of the youth.

Understanding self-limiting behavior, self-understanding, and skill development and knowledge in the dynamics of interaction with others.

Adept at diffusing escalated situations and resolving these situations appropriately; demonstrate a strong social perceptiveness through supporting a diverse variety of customers.

Maintaining and organizing files, grades and curriculum using Microsoft tools such as excel and outlook.

Developing and maintaining an effective relationship with others; can relates well to people from varied backgrounds and in different situations; show understanding, courtesy, tact, empathy, concern, and politeness

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