Management Sales
Resume:
Gilbert, Arizona *****
http://www.linkedin.com/in/shirlandwhipple
*********@*****.***
SHIRLAND WHIPPLE
SUMMARY
Multi-faceted and strategic leader with extensive experience in building teams that has a successful track record in making a positive contribution to an organization.
Charismatic IT and Product Enabled Business Transformational Professional with broad experience in management consulting, solution integration, cloud consulting, operational excellence and outsourcing with a proven success in leveraging technology to drive tactical and strategic operational improvements and achieve bottom-line results for large fortune 500/1000 companies in military, federal & state government, telecommunications, health care, aerospace and manufacturing companies.
PROFESSIONAL ACHIEVEMENTS
BUSINESS TRANSFORMATION & PRODUCT INNOVATION
•Creation of a 40+ million-dollar product offering. Built requirements documentation, whitepapers and presentations for creation of a National Multi-Channel Video Provider network for building a Targeted Value propositions to reach specific audiences across cable, satellite and telecom providers using proprietary data from cable set top boxes to 35+ million customers.
•Built a design workflow and design automation systems to allow the building of Media Partnerships across the US with leading Multi-Channel Video Providers to drive advertising sales revenue in top US TV markets within limited rollout launch timelines.
•Developed a more effective TV media campaign environment that utilized Audience Targeting to identify multi levels of demo criteria. This more effective method provided a 27% lift in revenue for the average TV campaign.
•Received award from Citrix for being an Innovator of the Year award for creation of Remote workforce solution.
•Global service delivery experience with C-level executives in some of the world’s largest companies. Provided leadership for large global engagements, tiger teams for emerging & strategic capabilities, with the practice leads for IP innovation/acceleration. Developed overall Cloud Consulting practice global strategy, tactics, new offerings, goals, business and team training plan for large service organization.
LEADERSHIP
•Strategic thinker with decision making authority, and formal responsibility for making business-unit sales and delivery goals
•Seasoned professional with outstanding judgment, leadership, interpersonal, communication, and team development skills
•Directed a team of 4+ Direct reports, 55+ indirect technical staff and vendor interaction for large complex environments.
•Managed large capital projects and expenditures, ensuring that all projects are completed on time and on budget, and that all departments receive appropriate communication on the perceived change for each group impacted.
IT INFRASTRUCTURE
•Provided strategic direction for infrastructure design, applications and systems development and maintenance of current and future technologies used to support IT services and IT operations.
•Provided oversight and direction for several large fortune 500 companies. With focus on organizational planning, financial management, business development, and client management. Developed strategic partnerships that were responsible for business growth. Provided project / program management for global client initiatives.
•Lead team in building a comprehensive Six Sigma operational reporting and technology deployment and implementation management method.
•Provided strategic direction for infrastructure design, applications and systems development and maintenance of current and future technologies used to support IT services and IT operations.
•Managed IT Infrastructure to include Server Architecture, IT Helpdesk, IT Data Center, Customer Premise Data Center, Client Desktop and Client Mobile solutions support.
•Created Enterprise support help desk for support of Line of Business applications and Load balance devices for external facing websites for multi-faceted business locations in US.
•Managed IT operations and infrastructure budgets in excess of $15+ million. Manage administration and support of servers across a multi-platform environment. Directed and manage interoperability of information processing environments and data communications infrastructure for purpose of meeting current and strategic long-range information processing needs of clients.
SOLUTION ARCHITECT & CLOUD VISIONARY
•Team Lead for elite global principal consultants and global solution architects for the North America, Latin America, Asia, and European strategic accounts. Global Consulting Practices - Large Data Center and End User Computing - Workforce Transformation - Converged Infrastructure - Cloud Virtualization & Platform Optimization for Professional Services Organization for Fortune G500/G1000 and Federal clients.
•Consulting highlights include assisting large companies on formulating the IT strategy for multi-billion-dollar legacy business solutions, advising a global organization with complex IT management strategies, and advising an architecture team on their organizational effectiveness and improved architectural roadmap.
•Results are delivery excellence, creation of new intellectual property / consulting assets, global field enablement & education, rapid growth and strategic expansion of Service portfolio of new innovative offerings ahead of the competition.
•Strong global account, staff and project management experience monitoring and managing multiple initiatives concurrently.
•Developed overall Cloud Consulting practice global strategy, tactics, goals, new offerings, business and team training plan.
•Lead Cloud Pre-Sales for Public & G500 Large Enterprises and internally trained top sales & field consulting resources
•Architected Solutions for Cloud, Virtualization, Converged Infrastructure, Data Center Transformation, IT Operations Management
•Creation of strategy for Cloud and virtualization vision for large corporations.
SKILLS
Secret Clearance
IT Strategy & Transformational Specialist
Application Portfolio Revitalization / Management, Service-Orientation
IT Organization / Strategic Sourcing / IT Asset Management
Product / Program / Portfolio Management (PPM)
Product Management / Project Management / Strategic Planning
Strategic Client Technical Sales at Large Corporate / Federal Customers and State Customers
Cloud Evangelist (SaaS, PaaS, IaaS) / SDDC (Software-Defined Data Center)
Enterprise Architecture (TOGAF)
Six Sigma (Green Belt) / ITIL processes
Security (PCI, PCI-DSS, SOX, CPNI, HIPAA)
Remote Workforce Solutions / Call Centers
Data Center Ops Hosting / Green Call Center Ops
Application and Server Virtualization (VMware, Citrix)
Media Encoding / Streaming / Ad Insertion / Video Playback & Production
Enterprise Support Services / Managed Services
IT Risk Management / Business Continuance planning / IT Governance
Internal Audit risk remediation
Business Intelligence / Application Remediation / Application Development
Contract Management & Negotiations / Outsourcing
WORK HISTORY
STAFF SOLUTION ARCHITECT / ENTERPRISE ARCHITECT
VMWARE
1/2014 – Current
DIRECTOR PRODUCT INNOVATION IPTV
AT&T ADWORKS
11/2011 –1/2014
GLOBAL SOLUTION ARCHITECT & CLOUD VISIONARY
DELL SERVICES
10/2010 – 11/2011
DIRECTOR IT INFRASTRUCTURE
COX COMMUNCATIONS
02/2006 – 08/2010
TECHNICAL OPERATIONS MANAGER
COXMEDIA (DIVISION OF COX COMMUNICATIONS)
02/2002 – 02/2006
VP TECHNICAL OPERATIONS
EMEDIATRADE (SPINOFF FROM DG PATHFIRE)
04/2001 – 02/2002
DIRECTOR OF NETWORK SERVICES
DG PATHFIRE
03/1998 – 04/2001
EDUCATION
BA in Business Information Systems, University of Phoenix, Phoenix AZ
Contact this candidate