Customer Service High School

Jennifer Jijon

**** ******** **., *******, ** ***37

Phone: 832-***-****

Email: ********.*****@*****.***

Objective

Administrative support professional with more than 5 years of experience; adept at working in fast-paced environments demanding strong organization, leadership, and interpersonal skills. Committed to exceptional customer service and driven by challenges. Detail-oriented and resourceful in spearheading, organizing, and completing projects; ability to multitask effectively.

Work Experience

ALG Truck & Trailer Repair, LLC. - Cashier January 2015 – April 2016

Process and invoice repair orders

Send invoices via email, mail, and fax

Communicate to customers with ETA, issues, or completion of jobs

Enter payables into QuickBooks; Match statements with invoices; Process checks to vendors

Receive payments from customers

W & B Service Company – Service Writer March 2012 – January 2015

Communicate work flow with technicians and service managers

Assign jobs to technicians

Dispatch technicians on service calls for disabled equipment

Communicate to customers with ETA, issues, or completion of jobs

Answer multiple phone lines and direct calls to proper department

Weekly payroll

Opening, reviewing, and invoicing all work orders

Greet walk in customers

Scaffolding Today Inc. – Order Processor/Customer Service February 2011 – February 2012

Processed orders placed online after reviewing to make sure parts are compatible

Arranged for all shipping of orders

Prepared daily, weekly, and monthly sales reports

Answer multiple phone lines and direct calls to proper department

Education

ALPHA Academy – High School Diploma 2002

GPA: 3.75

President of the high school year book

Graduated early at the age of 16

References

Available upon request

Contact this candidate