Manager Management Copywriter Case Manager Social Services

Holly B. Cochran

*** *. ******* ****, ********, KS 66044

913-***-**** ********@*****.***

Lifetime career helping others find a more successful path through life.

Seeking a career with an organization whose vision and values align with mine.

11/2012- Current Independent Freelance Writer

Self-Employed 507 N. Rebecca Ln., Lawrence, KS 66044 913-***-****

Create compelling and original articles, web pages and newsletter articles, white papers and press releases. 100% positive rating from customers. Top rated author.

11/2013-9/2016 State of Kansas – Vocational Rehabilitation/DCF

Vocational Rehabilitation Counselor 1901 Delaware, Lawrence, KS 66046 913-***-****

Provided guidance and assistance to help individuals with maximize their employability. Used evidence based practices to document service needs through structured assessments, development of individualized plans for employment. Connected clients with community resources. Utilized strengths based case management techniques, maintained appropriate documentation as required by Federal and state regulations.

3/2012- 11/2013 Johnson County, KS Government Juvenile Detention Center

Juvenile Corrections Officer 915 W. Spruce, Olathe, KS 66061 913-***-****

Provided safety and security to juveniles in JDC custody, reshaped negative behaviors and ensured successful reintegration into community. Utilized Motivational Interviewing and evidence based practices. Served as Due Process Officer for disciplinary hearings. Facilitated Interactive Journaling program. Intervened in emergencies to protect resident and staff health and safety. Ensured confidentiality of records and resident information at all times.

11/2011-3/2012 Johnson County, KS Government - Emergency Communications Center

Emergency Systems Controller Trainee 11800 S. Sunset Dr., Olathe, KS 66062 913-***-****

Provided emergency fire and medical dispatch to Johnson County fire and medical units, as well as EMS units for Miami County. Provide telephone emergency medical triage and pre-hospital care to callers.

12/2009 – 11/2011 Johnson County, KS Government - Adult Residential Center

Shift Supervisor 141 Mission Pkwy., New Century, KS 66031 913-***-****

Supervised, directed and deployed activities of 16-22 Correctional Advisors at 5-building Residential, Work Release, and Therapeutic Community program campus. Provided guidance and assistance to direct reports to ensure completion of assignments and adherence to policy and procedure. Maintained the safety and security, directed responses to facility emergencies, coordinated staffing and resident supervision issues. Participated in development and implementation of Center policy, procedure, and action plans Served as the Center’s lead on the Prison Rape Elimination Act (PREA) committee. Heard resident disciplinary appeals and grievances.

4/2008 – 5/2010 Cornerstones of Care

Supervisor of Business & Administrative Operations 300 E 36th St, Kansas City, MO 64111 816-***-****

Managed external provider program, including credentialing and monitoring over 250 foster, relative and kinship homes and residential treatment providers, and nearly 400 therapists, mentors, and parent aides. Supervised case management assistants and clerical support staff. Developed and implemented training and published end-user manual for providers in use of client management and billing software. Streamlined case records management tracking and maintenance program, HIPAA compliance guidelines and performance standards for case management assistants and records unit. Rewrote all provider contracts within the division with agency legal counsel. Redesigned key utilization review programs to assess and improve overall program quality. Participated in multi-division revamp of performance appraisal system.

11/2006 – 4/2008 Hodgeman County, Kansas Sheriff’s Office

Undersheriff 500 Main St., 3rd Floor, Jetmore, KS 67854 620-***-****

Second-in-command of Sheriff’s Office. Operated in Sheriff’s capacities in his absence. Supervised patrol deputies, emergency communications department and clerical staff, and performed all duties of a patrol deputy. Represented Sheriff’s Office to County Commission, City Councils, and community boards. Participated in development of Southwest Kansas Drug Task Force with other Kansas law enforcement agencies, Kansas Attorney General Office and Kansas Bureau of Investigation. Participated in command-level training, including Incident Management Systems and Crisis Intervention. Located grant funding to upgrade Sheriff’s Office to Department of Homeland Security compliance, equipment and vehicle upgrades. Monitored grant-funding expenditures. Mentored a high school student aspiring to be a law enforcement officer.

3/2006 – 11/2006 Tri-County Mental Health Services

CPRP Manager 3100 NE 83rd St #1001, Kansas City, MO 64118 816-***-****

Supervised case managers serving adults with persistent severe mental illness. Supervised outpatient community psychosocial rehabilitation day program center and staff. Monitored case management services provided by contracted agencies. Developed and implemented case management standards and comprehensive case manager training program including strengths-based case management and evidence based practices. Developed and implemented program of liaison and network building with community treatment providers, local law enforcement, inpatient hospital providers, subsidized housing providers, and partners in community psychiatric care.

Positions Prior to 3/2006:

Independent Contract Case Manager-Developmental Disabilities – Albuquerque, NM (1997-1998, 1998-2001 and 2003-2006)

Emergency Systems Controller – Johnson County, KS Government (2002-2003)

Behavioral Specialist Consultant – Developmental Disabilities Agency, Overland Park, KS (2001-2002) Trained in Applied Behavioral Analysis.

Substance Abuse Counselor/Dual Diagnosis Counselor – MCC Behavioral Care (1992-1996)- No longer in business - Kansas and National certification.

Diversion/Probation Officer- City Court – City of Olathe, KS (1990-1992)

Deputy Juvenile Officer-Family Court – Jackson County, MO Government (1988-1990)

Social Services Worker - State of Missouri (1986-1988

Education:

Rehabilitation Counselor Master’s Level coursework- San Diego State University and Utah State University - ongoing

Kansas Law Enforcement Training Center: Certified Law Enforcement Officer; Crime scene investigation, mock trials, security and safety.

Master of Science: Psychology – Avila University. Internship as substance abuse counselor with outpatient program

Bachelor – Psychology and Anthropology, University of Kansas

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