Customer Service Representative
Resume:
Karen F. Turner
**** ***** ***** ***** 832-***-****
Houston, Texas 77072 **********@*****.***
Administrative Assistance/Document Control Procurement
Experienced professional with over 15+ years providing service and support to the public as well as corporate settings in Administrative Assistance and Human Resource, Document Control Procurement and Legal Support. Excellent in handling confidential documents for Quality Control matters. Superior multi-tasking ability allows for troubleshooting while using computer applications, Powerpoint is a strong skill and maintaining a professional demeanor, researching, and resolving issues.
Experience
December 15, 2014 – Present Jones and Carter
Human Resource-Document Control Specialist:
Ability to organizes and scan confidential document. Filing, copying. Specialist in assist in auditing file for various company, also enhance spreadsheets of files that has been completed.
Handle confidential document for various departments. Have the ability to multi-task and use time management skills. Familiar with Applicationxtender Document Manager System.
Assigned special Projects from various departments not limiting the Account Department
Assisted with the Jones Carter moving project: Assigned employees the packing preparation, the schedule of move into the new location, and unpackaged all necessary offices.
Assist with the building future arrangements, and the inventory list of all assets of Jones Carter.
Assist the Management in the selling of the building.
Created and Trained the upper-level management a new HR Procedure for indexing and auditing termination documents.
Sep. 11, 2014 – December 2014 Burnett Staffing Specialist-Houston: Jones and Carter
HR File Clerk:
Ability to organizes and scan confidential document. Filing, copying. specialist in assist in auditing file for various company, assist with the term employees files, also enhance spreadsheets of files that has been completed. Train on filing accident reports.
July 30, 2012- December 31, 2013 Midcom Staffing: Chevron Health and Medical Services, Expatriation Group – Administration Assistant
Job Details:
Operating the file room and assisting the front desk, faxed, check in clients for medical review.
Ordered and Contact clients overseas concerning personal confidential document.
Answered incoming calls, Interacted with the employees concerning their appointments.
Ability to interact with clients with international travel for Orientation to the US.
Ability to build relationship with consumers and clients across the global.
Ability to process medical exams for clearance for travel international.
Ability to build a data spreadsheet for old and new clients.
May 18, 2012 – July 2012 Advantage Staffing: ABM/LincGroup-HR Administration Assistant Clerk
Duties: HR Clerk, assisting with daily hire and personal records, faxing, filing, coping document.
February 2008 –May 2012 Office Team Temp. Service, Houston. TX
List of Companies and Position while working at Office Team:
William Lea- Customer Service Representative, Receptionist and General Office
Job Details: Assist in office duties, coping, faxing and handling clients request.
Carrizo Oil and Gas -General Office Clerk
Job details: Assist with office move to new location and office duties.
Community Education Television -Data Entry Clerk/Customer Service Representative
Job Details: Answer phone request for pledges; Answer inbound phone calls.
Peopleclick/ADP/Traver Technology- Customer Service Call center
Job Details: Call center customer services.
Customer Service Representative University of Houston (Main Campus)
September 2004 – April 2006 Osha Liang LLP, Houston, TX
Job Details: Docket Clerk, Handled all the US document and process for the USPTO.
List of Position while working at Kelly Services
2001-March- September 2004
Southwest Bank of Texas – Galleria Location (File Clerk-HR)
ExxonMobil Law Litigation Department-Legal Document Clerk (Downtown Houston)
Coke-Cola: Copied and handled all of Coke-Cola incoming invoice for imaging and prepare invoice to be retrieved for records.
El Paso Treasury Credit Dept.–Data/File Clerk (Downtown Houston)
El Paso Environmental Remediation Dept./Jr Admin Assist/File Clerk (Downtown Houston)
El Paso HR Dept.- Filing Clerk
El Paso Greenway Plaza-International Production-Jr. Admin. Assist.
El Paso Greenway Plaza-Field Service –Hunt Project
El Paso Greenway Plaza-Filed Service Dept.-Receptionist (Downtown Houston)
Shell Oil –Filing/Organizer Clerk (Downtown Houston)
MBN Promotion- Texans (Marketing Dept.) SPS Promotion Texas Beef Council (Marketing Dept.)
CenterPoint Energy, Inc – Administrative Clerk (Downtown Houston) Receptionist, Filing/Mail Clerk
El Paso Corp. Houston, TX
Filing Clerk/Junior Administrative Assist.
Handling pipeline documents
Answering incoming calls on a multi-line phone.
Reorganizing files from various cities.
Providing assistance to the Director’s Assistant in the Environmental Remediation Department Handling mail and fax distribution.
Copying special projects. Scheduling conference rooms.
Setting up food service.
Reprographics requests.
Ordering office supplies.
Education
Houston Community College: September 2016 Presently attaining and pursing high education in Psychology.
University of Houston-Downtown: Jan 2012: Presently attaining and pursing high education in Psychology.
Houston Community College: 2011 Associate of Arts Degree in Business Management.
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