Customer Service Microsoft Office

Mulan Greenway

* **** **** **** **, Cincinnati OH 45237

Cell: 513-***-****

Email: ac0opz@r.postjobfree.com

I am looking for a full time position where I can utilize my skills to further increase my knowledge and experience in the work field.

Education

Purcell Marian High School, Cincinnati, OH

High School diploma

3.5 GPA

Actively involved in Unified for Uganda

Played volleyball

Member of the National Honors Society

Qualifications

Fast learner with the ability to learn any new skill required.

Skilled in working with Windows, Mac, Vista and other computer systems.

Patient, persistent, motivated and sensitive to all customer needs and desires.

Knowledgeable in Microsoft Office software (Publisher, Power Point, Outlook) and other similar office programs.

Great customer service skills, able to establish immediate trust and confidence.

Experience

6/16- Present Kroger Pharmacy Blue Ash, OH Connect Center

I serve as a subject matter expert for pharmacy related issues.

Scheduling refills for patient’s medications, contacting doctor offices for refill requests, prior authorizations as well as trouble shooting medication refill problems.

I take inbound call for the Cincinnati Division Kroger pharmacies.

3/15 – 4/16 YMCA Norwood, OH

Lifeguard

Provided supervision and care for adolescent children along with adults

Provided swim testing and lessons for children, in efforts to prevent emergencies from occurring.

In the case of an emergency I would stabilize the swimmer and work together with my team to ensure the safety of the all others in the area.

5/14 – 3/15 Dewey’s Pizza Kenwood, OH

Server Assistant

I would run food to tables as well as carryout

Take orders and check them when completed to make sure the order was completed correctly based on the customers desire.

Checking on tables when servers are busy.

Closing and opening the restaurant.

4/15 – 8/16 Subway Mt. Lookout, OH

Cook

Opened and closed to restaurant.

Made perfectly portioned meals for customers

Counted drawer and total proceeds for the day.

Kept track of kemp temp logs for inspections.

Volunteer Work

A Better Place Learning Center

Helped disinfect toys

Made lunch and played games with the kids.

Unified for Uganda

Participated in a fundraiser

Helped destine posters to post around to school to influence others to get involved.

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