EXPERIENCE

Hartford Insurance Group / IBM / Artech Info Systems

Jan, 2006-May, 2017

Manage Veritas Netbackup from 4.5 to 8..x for mid tier products (Windows, Unix and Linux

oVM, Client type backups

oSan Backups

oNAS Backups

oArchitectural review

oInstalled and maintained Veritas appliances: 52xx, 53xx Stand up, upgrade and manage Veritas Netbackup Master and media servers and Veritas Clusters

oBuild out Veritas Netbackup Domains

oMigrate Veritas Netbackup Domains to new hardware

oManage Client upgrades with Bladelogic

oVMWare Snapshot Backups

oImplemented Veritas Enterprise Vaulting Solution as a near line data solution

Manage Veritas Enterprise Vault for file systems Version 9 - 11

oIntegrated with Veritas Netbackup

oUpgrades and Enterprise Vault Server Migrations

oNAS File Archiving

Solaris and Redhat Linux administration as pertains to building Symantec Netbackup Master and Media servers. I have built these and patch them and have done any normal troubleshooting and maintenance as needed.

Windows 2000, XP, 2003 2008, and Windows 7, Windows 2012 administration

Report on Service Level Agreement

Create CA Autosys automated San Storage backups / Veritas Netbackup Direct attached SAN backups

Managed 35 terabytes of backups a week

Maintained SLA information

Worked with Customer’s unique Storage and Backup Needs

Installed and tested Netbackup Java Gui console and Netbackup Windows GUI console on Windows XP and Windows 7 desktops.

Proof of concept testing and implementation of Command Central reporting system with a web interface on Windows XP through Windows 7

Provided Operations group support

Worked with Opsware reporting tool for Netbackup

Some ESX virtual media server builds.

Networking of Midrange servers on Networks

Head up problem management issues

Wrote RCA's for all incidents, issues and outages

Created processes to avoid future incidents, issues and outages

Worked with change control procedures to ensure successful schedules of maintenance and break fixes.

* The job is the same over this time span just the actual employer has changed.*

1/2006 to 4/2008 The Hartford Insurance Company (Reason for leaving Outsourced to IBM)

4/2008 to 6/2011 IBM (at The Hartford Insurance company) (Reason Left Companywide RIF /Laid off)

10/2011 to Present Artech Info Systems (Working for IBM at the Hartford Insurance Company)

CSC (Computer Science Corporation)

Jan, 2001-Jan 2006

Production / Operations, Newington Data Center

Engineered and maintained a multi petabyte mid tier backup environment

Maintained SLA's

Wrote and reviewed Change controls

Worked on knowledge transfer from engineering to production staff

Maintained Lean process and procedures

Skill Sets

Maintain and Manage change control process

Manage Veritas Netbackup for mid tier products (NT, Unix) and Legato Networker

NT/Windows 200, 2003 administration and engineering

Light Solaris 6.x administration

Run Daily Status Meetings

Maintain Data Center reports for Service Level Agreements on Availability and Netbackup statistics

Assist Data Center customers in the development of systems being introduced to production environment

Manage Data Center Facilities and resources

Manage Vendor relationships with the Data Center

Coordinate all Data Center activities with other technical lines of service

Report on Service Level Agreement

Did proof of concept and installed and supported CA Unicenter on Windows XP, and windows 2000 desktops and HP Open view on Windows 2000 and Windows XP desktops.

Installed and supported Veritas Netbackup Java Gui console and Netbackup Windows GUI console on Windows 2000 and Windows XP

Rack Management, Racked Cabled and setup Mid-tier servers Windows, Solaris, and Linux (Red Hat), Blade servers.

Created Virtual Machines (ESX Hypervisor)

Some San Administration

Ordered all the required parts for Rack Management and managed HVAC and power management studies

Provided support to Operations team

Networking of Midrange servers to various networks.

EMC Symmetrix Administration

EMC Celerra Administration

EMC CLARiiON Administration

Teksystems Windsor, CT

May, 1999 – Jan, 2001

CSC (Computer Sciences Corporation) UTC Intel Server Refresh/Consolidation Team

Discovered and identified Severs at the UTC business units for Consolidation and Refresh.

Developed plans to consolidate and refresh Intel based servers at the various UTC business units.

Developed presentations for business meetings

Built Win 2K Servers, NT 4.0 Servers

Built Compaq Servers and Rack Systems

Built Dell Computers in Dell Rack Systems

Worked on Banyan Vines to NT Migration at Sikorsky Aircraft Co.

Operations Support at Newington Data Center

Helped implement CA Unicenter Rollout across N. America

Worked with various UTC business units to put their servers in production in a central location.

Network Servers on the Network

CSC (Computer Sciences Corporation) /Pratt & Whitney

Built NT 4.0 Servers

Built NT 3.51 Servers

Set up and installing Compaq Servers

Set up and installing Compaq Rack Systems

Set up and installing Dell Computers Rack Systems

Network servers on the network

SNET (Southern New England Telephone) Subsidiary of SBC Inc.

Creating Roaming profiles and policies for NT 40 and Win 95 Clients

Using User Manager for Domains, Novell Syscon, and NW Admin to administer user accounts on network

Working on a team to Migrate 6,000 Novell Clients to NT network

Upgrading various software, Office 97, Attachmate, MS Explorer 4.01, MS Exchange 5.0, Outlook 98,

Y2K testing of PC Clients

Re-naming and creating Novell and NT accounts

Re-Naming PC Clients and Joining to NT Domain

Using Distributed Scripted installs and imaging software

Setting Client computers to SBC standards

Migrating from Lotus Notes to MS Exchange Clients (Outlook 98 & Exchange)

Tested and configured Windows 2000 and Windows XP desktops and tested application compatibility and remediation.

Network servers on the network

Command Systems Inc. Farmington, CT

September 1998 - May, 1999

Hartford Life Insurance

Light Administration of Novell 4.11 Network

Administration of NT4.0 and Windows 2000 Network

Provide hardware support for; Compaq servers, desktops and laptops, support for Digital PC, Gateway PC’s and laptops and Hewlett Packard LaserJet printers

Provide software support for Microsoft Windows NT 4.0, Windows 95, in a Novell NetWare 4.1 and Windows NT 4.0 Server enterprise environment.

Provide application support for Microsoft Office 4.3, Office 95 and 97, Lotus Notes 4.6, CCMail 6.02-6.03, Dynacom Host connectivity, Shiva Dial out/in.

Support numerous database related applications

Engineered windows desktops, tested application compatibility solutions for all the desktop software running on the desktop along with any remediation.

CompuCom Systems, Inc. Hartford, CT

July 1996 – Sept. 1998

Advanced Network Engineer

Phoenix Home Life Insurance

Assisted in the design and implementation of a Windows NT 4.0 / Windows 95 and Lotus Notes rollout

Provide hardware support for Compaq servers, desktops and laptops

Provide support for Digital PC systems and most models of Hewlett Packard LaserJet and DeskJet printers

Provide software support for Microsoft Windows NT 4.0, Windows 3.11, Windows 95, IBM OS/2 Warp in a Novell NetWare 4.1 and Windows NT 4.0 Server large-scale corporate environment

Provide application support for Microsoft Office 4.3, Office 97, Lotus Notes 4.5, and Extra Attachmate host connectivity

Support numerous database related applications

Advo Inc.

Provided team leadership for onsite engineers and acted as a liaison between ADVO and CompuCom

Repaired and configured Novell, Windows 3.x, Windows 95, Windows NT, Novell GroupWise, Word Perfect-Perfect Office, Lotus Smart Suite, MS Office 4.3 and Office 95 on both Hewlett Packard, Texas Instruments and Compaq systems

Worked on Texas Instruments 5000 and 6000 series notebooks for national rollout

Worked on major Windows 95 and Rumba for Mainframe v4.2, v95 and Rumba Office Suite for Oracle project

Provided telephone support for National Field Sales Force by maintaining a standardized multimedia-enabled laptop configuration including:

remote e-mail software

host connectivity software

coordinating the repair and re-imaging of field assets

Provided 2nd and 3rd level support

Assisted in desktop engineering, testing and remediation.

Aetna Insurance Company

Provided 2nd level support for the summer of ’96

Repaired and configured Novell, Windows 3.x, Windows 95, Windows NT, IBM OS/2, Apple Macintosh, MS Mail, MS Office 4.3 and Office 95, HP, IBM and Compaq

Bahre Data Systems

June 1995 – July 1997

Owner

Provided computer configuration, repair, and installation

Provided training and sales of Windows 3.x, Windows NT, IBM OS/2, Mac OS, and Windows 95

Provided help desk support for a Windows 95 peer to peer network June 1995 to July 1997

Sears, Roebuck & Company

August 1993 – June 1995

PC Sales Consultant

Provided computer configuration, repair, installation, field engineering, home training and sales

Supported Windows 3.x, Windows NT, IBM OS/2, Mac OS 7.5, and Windows 95

Supported a Windows for Workgroups 3.11 peer to peer network

Provided help desk support and phone support

Consultant Hartford, CT

June 1989 – August 1993

JBC Data Systems, April 1992 – August 1993

Provided computer configuration, repair, installation

Provided training, sales, help desk support, and phone support

Travelers Insurance Company, April 1993 – August 1993

Assisted McKinsey and Company with cost cutting measures in the “MCEBO” unit of Travelers

Geoquest, June 1989 – June 1992

Installed, configured, and maintained PC clone computers

Performed administrative tasks

TECHNICAL TRAINING

Microsoft Certified Systems Engineer

Microsoft Certified Professional

Windows 95*

Windows NT Workstation 4.0

Windows NT Server 4.0

Networking Essentials

Windows NT Server 4.0 in the Enterprise

Microsoft TCP/IP

Microsoft Proxy Server

Beta Tested Windows 2000 Enterprise Server

Beta Tested Windows 2000 Professional

Beta tested Windows XP, Vista, 2003, 2008 and Windows 7

Supported Windows NT 4.1, Windows 2000, Windows XP, Windows 2003, Windows Vista and Windows 7

Novell, Networking Technologies

Compaq, Desktop, DeskPro 4000/200, 4000S/4000N, Proliant 6500, Proliant 7000, Armada 4100 DeskPro 5100, Servicing Compaq Products, Servicing Compaq Servers[1]

IBM, PC Server Line Version 2, Warranty Basics, Desktop System Service3, Mobile Systems Service

Comp TIA A+, Core Hardware and DOS

Acer Certified

Texas Instruments 5000 and 6000 Certified

Hewlett Packard, 600, 800, 4000/5000 & 6000 Series Notebook Certified, LJ 3SI, Color LJ, 4, 4M, 4+, 4SI,4SIMX, 4L, 4P, 4MP, 5, 5Color LJ, 5M, 5N, 5SI, 5SIMX/Mopier, 5L, 5P, 5MP, 6L, 6P, 4000, 2686A/D, 33440A, 33447A, 33449A, 33459A, Laserjet Basic Hardware Training, HP Jetdirect Print Servers, HP Workgroup Network Products, HP NICs, Hubs, Routers, Switches, HP Vectrea 98, Brio, 8200, 8300, HP Vectra 97, 96 Models, HP Pavilion Models

CompuCom, Creating Value for the Customer

EDUCATION

Central Connecticut State University, New Britain, CT – 1991

BA, Psychology

[1] * Not certified, class attended

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