Rachel Bryant-Lemmon
ICQA Associate - Amazon.com
Fort Worth, TX 76133
ac0oeu@r.postjobfree.com - 817-***-****
Professional Customer Service Representative experienced in accounting,sales inbound and outbound.Also experience in production and manufacturing and construction. Can work inside or outdoors. Have done both. Looking for somewhere I can grow and be promoted. A career and not just a job. Willing to relocate: Anywhere
Authorized to work in the US for any employer
WORK EXPERIENCE
FC Associate I
Amazon.com - Fort Worth, TX - June 2016 to Present Calculate inventory to provide quality products and merchandise and accuracy. Before all items are shipped. Inside Sales Representative
TruGreen - Lewisville, TX - January 2015 to April 2016 Inside sales representative received inbound calls from current and prospective new customers to assist with setting up new lawn care programs. Also outbound calling on campaigns to renew lawn care services. Emergency Response Team Member
SiriusXM - Irving, TX - March 2013 to April 2015
Received calls from nationwide lexus and toyota customers to provide gps navigation, emergency response services due to accidents. Enrolling new customers from point of purchase of vehicle at dealership.And renewing service contracts and upselling products and services. Outside Sales Representative
Centimark Corporation - Carrollton, TX - May 2012 to February 2013 Outbound B2B cold.calling to pre-set appointments for sales reps to introduce roofing services and sign new contracts for roof installs or repairs.
Dispatcher/Customer Service
Thyssenkrupp Elevator Americas - Coppell, TX - November 2011 to April 2012 Dispatched service technicians
for repairs or new installs for nationwide customers elevators.Also provided emergency response services. And provided information regarding products and services. Received nationwide inbound calls and also made outbound calls and follow
ups with customers.
Inside Sales Representative
NOVO - Fort Worth, TX - December 2009 to October 2011 Received nationwide calls from customers to renew subscriptions. Also worked on a campaign for the mailbox teachers supplies. And a campaign for BlueCross and insurance renewals. Material Handler/Forklift Operator
SHINTECH - Freeport, TX - October 2008 to May 2009 Ran assembly machine for pvc bags. Cleaned and inspected tanks. Located pvc bags throughout warehouse via forklift.
Customer Service Representative
Cash America - River Oaks, TX - July 2007 to May 2008 Processed cash loans for customers,stocked and priced merchandise,cleaned store. Fire Watch
Inserv/Exxon Mobile - Beaumont, TX - February 2007 to May 2007 Monitored contract workers to ensure all job sites were safe. Completed safety checks and completed safety work permits and posted. Monitored confined spaces and cleaned job sites from debri. Obtained Fire safety training from ISTC.
Accounting Customer Service Representative
7 Eleven INC -Corporate Office - Dallas, TX - April 2000 to July 2006 Assisted all franchise and corporate stores with daily operations. Received nationwide calls. Assisted with cash discrepancies,cash reports, employees payroll, taxes, AP/AR,GL,financial statements etc. Worked as a liasion between all departments.
EDUCATION
Medical Assistant
Everett Community College - Fort Worth, TX
August 2009 to August 2010
Holmes High School - San Antonio, TX
January 1988 to August 1992