LINDAN LI

**** ** ***** ***, *****, FL ***** Ph: 305-***-**** Email: Ms. Lindan. ac0obz@r.postjobfree.com Knowledgeable Human Resources Coordinator who is highly organized, have strong attention to detail and capable of working with confidential information. Extensive training of all activities related to HR such as payroll, personnel action forms, recruitments, benefits, policies and procedures, employment verification. A versatile individual who develops and maintains collaborative working relationships with others. Demonstrate ability in providing quality customer service/support; supporting HR team to facilitate and maintain a wide range of HR administrative system. Open and effective communicator with proven strategic vision and disciplined execution. Ability to interpret and acquire complex knowledge of legal, administrative support, procedural and take appropriate actions. Bilingual fluency in English and Chinese, Mandarin. AREAS OF EXPERTISE

Problem analysis and resolution Time management skills Interpersonal skills Benefits administration & coordination HR database management Credentials Evaluation

HR policy and procedure Advanced Microsoft Office Suite Skills Self-efficient & Disciplined PeopleSoft system skills KEY SKILLS & COMPETENCIES

Performed special HR project pertaining to Miami Dade Fire Rescue recruitment process. Drafted employee brochures explaining various benefits, and drafted correspondence for the Benefits Specialist’s signature related to benefit plan deadlines and options.

Assisted with administration of employee benefits plan, leave programs and policies in accordance with the applicable federal and state employment laws and regulations (FMLA, COBRA, ADA,etc).

Administered and integrated the benefit plan enrollment information of employees into Human Resource Information System(HRIS) to enable accurate analysis of plan success and enrollment level.

Conducted pre-employment background check clearance; ensured completion of Personal History Questionnaires(PHQ), H1B and Personnel Action Form(PAF).

Carried out educational and outreach activities on matters involving 401(k) rules health benefits, retirement plans and other legal issues.

Created and implemented new hire orientation program for non-profit organization – Society For The Prevention of Cruelty To Animals (SFSPCA). Planned and executed the details of recruitment events for FIU Human Resource Management (FIU-SHRM) Student Chapter. Organized 30+ student outreach programs; all of them deemed successful in recruiting the required number of students.

Promoted and marketed recruitment programs with marketing tools including traditional media, digital media and promotional items (such as Video Demos, program T-shirts)

Accommodated increasing responsibilities necessitated by staff reduction by developing efficiency-enhancing workflow and process improvements for team. Improved customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating services metrics; monitoring and analyzing results; implementing changes.

Ensured and secured confidentiality of employee’s record; handled sensitive information in the professional manner. Performed duties as supervisor assists the coordinator with supervision of associated staff to ensure efficient and effective daily operations.

Proficient with PeopleSoft, MS Word, Excel, Outlook, Visio, WordPress, Blackboard LMS, Moodle LMS, Unix/Linux, Adobe Acrobat Pro. Experienced graphic artist well versed with Adobe Photoshop, Adobe Illustrator, InDesign, Lightroom and Autodesk Maya. Relevant experience in applications such as: Mac OS X, HTML coding, Alice ML language.

CERTIFICATIONS & RECOGNITIONS

Academy of Leaders Certification (Florida International University Leadership Program) – December 6, 2015 Bloomberg Market Concepts Certification (Bloomberg L.P.) – September 6, 2016 FEMA - ICS 100 Certification (Federal Emergency Management Agency) - February 16, 2017 Received Dean’s List Letter seven times on Academic Achievements. PROFESSIONAL EXPERIENCE

MIAMI-DADE COUNTY, Mayor’s Executive Leadership Program, Miami, FL (Jan. 2017 - Present) Human Resources Intern

Positioned under Human Resource Department with division director. Performed special project pertaining to Miami Dade Fire Rescue recruitment process and served in the Human Resources and Administrative office of Miami Dade Fire Rescue, Human Resource Department.

Performed an assigned combination of personnel management work by explaining established personnel rules and procedures to supervisors and employees.

Assisted with appointment coordination and scheduling for pre-employment screening; Ensured completion of Personal History Questionnaires(PHQ), H1B and Personnel Action Form(PAF) and background check clearances.

Coordinated division part-time, temporary workforce requisitions, ensures time-entry and approvals are completed by payroll deadlines. Assisted with the transition of part-time and temporary staff.

Prepared advertising notices to recruit for vacancies; interviews candidates responding to advertisements or certified from eligible listing from the central personnel agency.

Manage the departmental vacancies and maintains contract with central employee relations departmental to initiate announcements and testing, as assigned.

Assisted HR Manager in preparation of Conditional Offer of Employment and Final letter of Employment.

FLORIDA INTERNATIONAL UNIVERSITY, College of Engineering & Computing, Miami, FL Lead Assistant (Oct. 2013 – Mar. 2015)

Promoted within one year tenure with FEEDS-Distance Education System. A ssisted with coordination, delivery, and all aspects of execution and operation of the College’s distance learning program. Supervised a team of 10 assistants and conducted s taff training initiatives to ensure optimal processing timeline and maximum efficiency.

Served as first point of contact for constituents with questions regarding enrollment in FEEDS program, troubleshooting with inquiries and technical issues which are time-sensitive; managed communications and appointment scheduling of visitors to over 10 senior facticities for 6 months; supervised FEEDS file records in server case tracking system and maintained 100% information pass record.

Respond to queries regarding student eligibilities and deadlines; counsel potential students about the benefits of enrolling in each program. Handled induction and group orientation programs for selected students to assist them in becoming acquainted with the college.

Mentored 10 team members to enhance quality control reporting system; rolled out education training to 15+ employees across various departments, enhanced overall productivity by 50%. Organized a large database of student information and worked extensively with Microsoft Office Suite and SharePoint. Developed online platform and resolved software/operating platform issue for 1+ year. ACUPUNCTURE MEDICAL CENTER, Miami, FL (Jun. 2011- Oct. 2014) Office Assistant

Provided supervisory clerical support and achieved customer service satisfaction rating of 99% across all affiliates, exceed client expectations for 2 consecutive years. Coordinates the maintenance of a patient history record file by entering information into case tracking system and retrieval of computerized patient history data. EDUCATION

Florida International University – Honors College, Miami, FL Graduate Aug. 2017 College of Business – Bachelor of Business Administrations Major: Human Resource Management & Business Management (GPA: 3.56 – Dean’s List) Miami International University of Art & Design, Miami, FL 2014 – 2015 Bachelor of Fine Arts

Major: Visual Arts (GPA: 3.96 – Dean’s List)

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