Summary
Experience
Education
STEVEN AVERY
*** ******* **, ******* **** NY 13790
Home: 607-***-****
*********@*****.***
A proven and successful sales, training, and operational leader with over 35 years managing and training high-volume retail locations. An expert in building top performing teams with a strong focus on the customer experience, brand message, and store needs . Well versed in all areas of successfully running high volume locations with great attention to detail. Samsung Electronics America February 2015 to Current Field Sales and Training Manager
Binghamton, NY
Facilitate corporate training's and manage sales growth achievement in a territory of 50+ stores. Manage all current training programs for over 200+ employees across the territory as well as assisting in marketing and success planning.
Responsible for creation and success of local sales generation programs. Responsible for guaranteed customer satisfaction across all channels within the market. RadioShack Corporation February 2010 to February 2015 District Training Manager
Syracuse, NY
Directly responsible for up to 24 stores at any time depending on the needs of the business, and during any absence of the district manager.
Constant interaction, and coaching with all stores throughout entire district as well as direct reporting to Regional Directors, and Regional Vice Presidents with full accountability. Solely responsible for my own high volume location, as well as seamlessly running all district level functions, and needs simultaneously.
RadioShack Corporation February 1980 to February 2015 Store Manager
Johnson City, NY
Successfully managed the district's top location while participating in and completing "The District Manager Candidate" program.
Hired, trained, and developed roughly 20 employees into Store Manager positions over 35 years. Presidents Club awards among many other national level awards. Asked to the corporate headquarters to become part of a think-tank due to yearly profit and sales gains.
References
CAYUGA COMMUNITY COLLEGE 1980
Business Administration Associates
AUBURN, NY
Available upon request.