Customer Service Manager

SHAMAILA SIDDIQUI

**** ******* ******, ********* # ****, Houston, TX, 77081.

CONTACT: ****************@*****.***

CELL: 832-***-****

OBJECTIVE:

To enhance professional exposure, skills and growth in a reputed organization.Motivated individual with skills in interpersonal communication,experience in customer service and conflict resolution seeking the role of Customer Service Supervisor with your Company.

QUALIFICATION:

Bachelors in Electronic Engineering, 2015.

TECHNICAL SKILLS:

Softwares:

• Electronic workbench

• CISCO

• MATLAB

• AutoCAD

• Proteus

• Verilog

• Xilinx

Programming Languages:

• C language

• JAVA

• Assembly language

OTHER:

• MS OFFICE(proficient in word, excel and power point).

• Moderate level website designing.

PROJECTS:

• Combat Robot

• Security System

• Function Generator

• Armature controlled DC motor.

• Border Monitoring Using WSN(Final Year Project)

EXPERIENCE:

Internship at PTCL in 2015.

Duties and Responsibilities:

Answering calls.

Provide satisfactory service to the customers.

Maintain data of the customers.

Represent company goals and potentials to the client.

Solve the wireless connectivity issues of international calls.

SEMINARS AND WORKSHOPS:

• Career Planning

• Robotics

LANGUAGE SPOKEN:

• English

• Urdu

• Hindi

REFERENCES:

Mohammad Sheraz

Customer Service Supervisor at Walmart.

Sadhana A Shah

Branch Manager at Chase Bank.

More references will be available on request.

Contact this candidate