Manager Staff

ANGELA V. CLAGGETT

**** ***** ****, ******** **. 20746

571-***-**** (Mobile)

EDUCATION: Department of Interior 1980 to 1984

Clerical and Secretarial Learning Center

QUALIFICATIONS: Electronic Mail, MS Word 7.0, MS Excel 5.0, Word Perfect 5.0 and 6.1, AS/400, Internet and Corel WordPerfect 8.

EXPERIENCE:

QualityCheck Cleaning Professionals, LLC May 17, 2004 to Present (Senior Site Manager)

Primary contact person for facilities management staff to delegate work for after-hours janitorial services, which consists of high and low dusting, disinfecting and sanitizing of all restrooms, wiping down windowsills and baseboards, doors and door knobs, kitchen pantries and floor care maintenance. All work is inspected at the end of each shift and a checklist is reviewed and filed to ensure that the clients expectations are being met in a timely and efficient manner. Incumbent meets with clients on a monthly basis to conduct walkthroughs with a checklist for any concerns or issues. All supplies are delivered and inventoried on a daily basis. Incumbent supervised a staff from 12 t0 15 for construction cleanup. Incumbent met with superintendents, project managers on construction sites for walkthroughs to provide quotes for cleaning and also provided cleaning services when projects were in the final phases of completion. All projects were successfully completed. (References upon request)

Document Technologies Inc. June 1999 to 2004 Williams Mullen (Site Manager)

Operating a staffed centralized reproduction center; provide and maintain convenience copy machines; provide off-site reproduction support for overflow copying; providing mailroom services; providing management of Copitrak to ensure accurate capture of chargeback information and reporting; manage all courier services, including occasional walking, delivering by onsite staff; provide conference room set-ups and cleaning on a daily basis; maintain postage meter and mailing supplies, handle and assemble incoming expedited packages that require time-sensitive turnaround time; process all outgoing mail and deliver to the mailroom downstairs in the building by 4:30 p.m.; log-in and deliver incoming courier packages to the appropriate addressees, etc.

Balmar Office Services June 1998 to June 1999 (Receptionist/Admin. Asst.)

Greet clients and direct them to appropriate staff members Coordinate conference calls, meetings and luncheons Receive and fax incoming and outgoing documents Research recordation files utilizing PerfectLaw Attorney Information Manager System Compile statistics for various monthly reports Types recordation and official filing receipt correspondence utilizing MS Word the Attorney Information System.

Hechts/Macys Department Store March 1995 to April 1998 (Sales Associate)

Answered phones and transferred calls to appropriate staff and departments within the store Performed cash audits on POS terminals Processed all incoming and outgoing mail Handled large volumes of cash and ensured that all monies were accurate for opening and closing of business

Department of Interior June 1980 to February 1990 (Receptionist/Clerk-Typist/Secretary

Secretary to Chief, Branch of Facilities Management, Drafted and finalized correspondence for signature Ordered office supplies and signs/plates for the Main and South Interior Buildings Received and distributed mail to appropriate staff members Contact Person and coordinator for Combined Federal Campaigns (CFC) Processed time and attendance payroll for entire division Answered telephones for the Secretary and

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