Information Technology Technical Support

Warren Whyte

Buford, GA *****

Cell: 404-***-****

*****.******@*****.***

Experienced Reporting Analyst who is proficient in all of the industry software platforms as well as Microsoft productivity software for driving business solutions. Adept in creating Data forecasts analyzing market conditions and developing custom reporting vehicles for management. Specializes in creating Business Intelligence reports and developing reporting data for executives in a fast-paced environment.

Core Qualifications

Data and Statistical Analysis and Interpretation

Technical Support and Troubleshooting

Quality Control and Assurance

Time management and Prioritization

System Implementation and Functionality

Data Warehousing

Programming and Testing

Business Intelligence

Professional Experience

ACTMAN International Ltd - Kingston Jamaica W.I. 2012 - 2016

IT Officer/Actuarial Technician

Provided technical support and troubleshooting of software and hardware.

Developed user reports for pension funds.

Collected and interpreted data for clients to create accurate reporting for the end users.

Assisted in Pension Fund calculations.

Quality Assurance of data for Actuarial Valuations for Pensions, Health and Group Life Policies.

Calculating Actuarial Valuation factors under instructions and formulae from Actuaries.

Execution of Actuarial Valuation programmes to produce report ready factors.

Producing first draft of Valuation reports based on standard production of same but only for small straight forward plans.

KPMG International - Kingston, Jamaica W.I. 2011 - 2012

Assistant Business Advisor

Evaluated General Information Technology controls within IT environment.

Performed evaluation of Application controls used within the client’s organization.

Leveraged auditing tools to evaluate risks to organizations IT infrastructure.

BDO Chartered Accounts - Kingston, Jamaica W.I. 2009 - 2011

Accountant

Posted accounting transactions.

Prepared Bank Reconciliation Statements

Prepared audit schedules and planned and executed standard audit tests

Analyzed accounts and prepared financial records to develop end of year financial reports.

Digicel - Kingston, Jamaica W.I. 2004 - 2008

Data/Reporting Analyst

Analyzed trends in company data for critical reporting on company performance.

Conducted quality tests on user reports

Performed constant maintenance of data by using ETL processes to populate data warehouse confirming data integrity for KPI reporting on an Oracle Platform.

Analyzed data to develop reports for creation of critical reporting on company performance

Designed, developed, tested, debugged documents and supported all types of applications to deliver business value.

Analyzed data to develop reports for creation of critical reporting on company’s Telecommunication Network performance.

Coordinated network planning and implemented changes to core network.

Selected Accomplishments

Conducted numerous Actuarial Valuations completing tasks on or before due dates leading to increased revenue for the organization.

Proficiently assisted in a 2-year project to migrate Crystal Reports Users data to Business Objects Data Warehouse.

Assisted in testing and upgrading of in-house software (DMCHS) releases successfully

Assisted in the successful completion of Business Object Universe by testing and debugging Business Objects tables verifying data integrity.

Education

Masters of Science: Management and Information Systems, University of the West Indies, Kingston, Jamaica, W.I. – In progress

Bachelor of Science: Computing and Information Technology, University of the West Indies, Kingston, Jamaica, W.I. – 2004

Technical Skills

Solaris, Linux(Redhat), Windows, C/C++, PL/SQL, JAVA, Visual Basic, ASP.NET, XML, Shell Scripting, Oracle, SQL Server, Access, MY SQL, VM Ware, Virtual PC, Microsoft Office, Adobe Acrobat, Crystal Reports, Business Objects, TOAD(Oracle), Caseware Auditing Software

Contact this candidate