Macomb,Mi *****
*********@*****.***
JAMES MARABELLA – CERTIFIED PROJECT MANAGEMENT PROFESSIONAL(PMP)
QUALIFICATIONS
Over 25 years of Information Systems experience including Program Management, Project Execution for both Infrastructure and Business applications, Development and Application Support
Accomplished leader of technical teams across multiple specialties to meet business needs
Client management experience ranging from a business application support lead to program manager managing enterprise-wide projects
Assigned large scale enterprise initiatives due to my experience, strategic thinking, flexibility and adaptability
Multiple external supplier engagement projects working closely with their professional services teams
Skilled at developing and delivering executive presentations
Knowledgeable about waterfall and agile methodologies
Open to professional services and travel opportunities
PROFESSIONAL ACHIEVEMENTS
PROJECT MANAGEMENT
Managed IT-wide professional services engagement to align technology services within a services model business strategy. Key objectives included integrated service management processes and implementation of ITIL best practices.
Directed teams of Senior Management and Subject Matter Experts across IT along with external suppliers to review and document all processes for all areas of IT
Analyzed all IT processes to provide effort and cost for input into the business case
Led team to review existing Enterprise Level Agreement with vendor to determine updates
Led and completed several large application and infrastructure projects deemed important for the future direction of our business by senior management.
Retail application project implementing a new revenue-generating software for over 500 banking centers
Infrastructure project to install a new virtual platform within two months for a project management sourcing initiative. Managed IT’s initial implementation of Cisco’s Unified Computing System
Vendor engagement to install the technology and processes needed to allow offshore support. Managed company’s initial implementation of offshore vendor support, including new processes and procedures and new technologies Citrix XenDesktop and XenApp along with creating all new Active Directory groupings to manage the vendor resources
Led an enterprise-wide initiative to implement an IT Governance framework. Key objectives were to mitigate risk through implementing proper controls and monitoring. Managed a team of project managers, control specialists and technical writers to develop:
Current State assessment of our policies and procedures throughout the IS environment
Gaps in processes between Current and Future State
Prioritization model utilizing information from corporate goals, control issues and current state assessment
Conceptualized and created a way to convert control objectives to tangible project activities
CLIENT MANAGEMENT
Led multiple vendor professional services engagements. Projects included vendor selection process, contract negotiations, coordinating project activities with vendor to create the project plan, training, and executive level communications and presentations
Managed application development team supporting financial and web browser applications. Responsibilities included regularly scheduled client meetings to: review application status, plan for future updates, collect requirements, and deliver presentations
STRATEGIC THINKING
Responsible for developing and implementing a strategy to drive efficiencies within the project management process at Comerica. Directed a team of project managers to streamline infrastructure deliverables, incorporate those into the PMO and execute on those deliverables
Led corporate initiative to drive efficiencies within IT processes, summarize my findings and present to senior management for approval and implementation
SKILLS
Microsoft Tools (Project, PowerPoint, Excel)
Web and mainframe applications
Project Management Professional Certified (PMP)
WORK HISTORY
COMERICA, INC
Nov 2000 – May 2017
CHRYSLER CORPORATION
Jan 1999 – Nov 2000
ELECTRONIC DATA SYSTEMS
Jan 1997 – Jan 1999
EDUCATION
STATE UNIVERSITY OF NEW YORK AT ALBANY
Sep 1984 – May 1988
REFERENCES
UPON REQUEST