Tracy Renee Garcia **** Mango St. / Houston *****
Cell 832-***-**** / ******@*****.***
As an established administrative assistant with skills, I can contribute towards the health of my clients and to the reputation and success of your esteemed organization. I am a committed person with professional ethics that I consider are of immense worth.
HIGHLIGHTS OF QUALIFICATIONS
Over 10 years as an administrative assistant
Intermediate Microsoft skills
Typing, filing, 10 key by touch
Excellent coral and written communication skills
Assist in creating a pleasant and stress free environment
History of being prompt and organized
I am a self-reliant, a quick learner and steady in a crisis
Maintained secret security clearance
EMPLOYMENT
11/2000 – 8/2012 / Mayo Clinic / Jacksonville, FL
Administrative assistant
Assist patients, coordinator, social workers, physicians, departments teams, family members with healthcare, home needs and lifesaving medications
Knowledge Medical terminology
Obtained over 1 million dollars in free medication for patients
Processed prescription refill calls
Obtained results of evaluation and input data into database
Prepared letters to referring physicians regarding patient needs
Prepared and submit patient records for insurance companies for financial clearance
Prepared confidential results in patients records
Responsible for copying medical records
Submit concurrent reviews for insurance companies to ensure patient is authorized
Discharge planning experience
Organize department meetings and events
Adhere to HIPPA laws
1/1999 to 11/2000 / Federated Insurance / Jacksonville, FL
Executive Secretary to the Regional Manager
Maintained calendar and schedules
Accept and post payments from clients
Prepared correspondence
Compose and update client insurance policies
Assisted with managing multiple agents with contracts and deadlines
Processed financial and reimbursement payments
Coordinated meetings and travel arrangements
Accept and post payments from clients
Develop relationship with clients and vendors
Manage multi line phone system
Accept daily mail and packages and distribute as required
Maintain the appearance of the office
Order office supplies
Manage all office machines to ensure they are in working order