Customer Service Professional Experience

MUNEER AHMED

***** ***** ******* **. *******, TX 77375 • Tel: 832-***-**** • Email: ***************@*****.***

Core competencies

ECARGO ( Electronic cargo tracking )

I cargo

OSHA HAZWOPER 40HR

Professional Experience

SMX cargo, ANA airlines

Responsible for arranging shipments, preparing and confirming order approval, handling pricing information, and releasing invoices.

Logistics coordinator – Imports/Exports

Houston, Texas

2017-Present

Obtain arrival information from co-loaders/carriers.

Coordinate carriers release, submit BOL and freight payments.

Coordinate and prepare entry summary when required.

Monitor Custom's release of shipments.

Communicate shipment status to costumers.

Arrange final delivery of shipments.

Track shipment through AMS( airline movement system)

Responsible for the movement of more than 300,000 plus kilos of cargo.

Responsible for tracking of 10 international flights per day.

Preparing import and export documentation.

Follow up on all shipments to ensure correct and updated information.

Arranging shipments, preparing and confirming order approval.

Customer service.

Logistics Coordinator – Sindh Building Control Authority

Hyderabad, Sindh, Pakistan

2015-2016

Preparing import and export documentation.

Follow up on all shipments to ensure correct and updated information.

Arranging shipments, preparing and confirming order approval.

Customer service.

Mehran university of Engineering and Technology 2010 - 2015

Bachelors of Science Degree – Mining Engineering

Completed rigorous program to graduate from one of the top science programs in Pakistan

Curriculum covered wide range of engineering, natural science and related fields.

Gained practical application skills in:

oThermodynamics

oHeat transfer

oFluid dynamics

oBuilding energy systems

oIndustrial electronics

oFinite element analysis

oComputer aided design

oProgrammable logic controller

oKnowledge of manufacturing and production engineering

oMine surveying

oMinerology and petrology

oMine ventilation

oMine management

oUnderground mining

oDrilling technology

oMine economics

oSurface mine design and practice

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