Maintenance Support

Olubunmi S. Phillips

**** ** ***** ****, ****** Bay, Miami, FL 33189

Cell: 305-***-****

***********@*****.***

Professional Summary

Resourceful Computer Support Specialist with several years of experience providing comprehensive support to ensure that all relevant hardware and software is operating efficiently. Adept at maintaining key systems and correcting issues. Specialize in cost-effective preventative maintenance and system monitoring. Handyman, a professional in Maintenance and repair of Commercial and Residential facilities with Janitorial services.

Core Qualifications

• Huge experience with Windows and Mac-based systems

• Vast knowledge of industry current software and hardware

• Adept at identifying and resolving computer performance issues

• Solid grasp of local area network structure

• Proactive problem solver focusing on preventative maintenance

• Comprehensive verbal and written communications abilities with customers’ representation

Experience

Computer Support Specialist 10/20/2003 - 4/8/2008

Sophills Resources Ventures Lagos, Nigeria

• Coordinated with end-users to resolve performance issues.

• Identified and resolved hardware and software issues.

• Established and implemented mitigation strategies.

• Provided support to key networks and systems.

• Performed troubleshoot to identify and correct system issues.

• Researched software products and made recommendations for upgrades.

Computer Support Specialist (Manager) 4/14/2008 – 3/17/2016

Jogrex-H Limited Lagos, Nigeria

• Developed innovative strategies to reduce downtime.

• Ensured that all systems were operating efficiently.

• Analyzed hardware and software to determine when it was more cost-effective to upgrade.

• Performed regular system performance checks and identified any potential issues.

• Coordinated with network administrators to identify system maintenance needs.

• Maintained a daily log of system performance and noted any abnormalities.

• Kept records of all repairs and upgrades.

Building Maintenance / Janitorial services Technician 04/14/2016 – 03/10/2017

SJ Brighter Clear Inc. Miami, Florida

After Construction Cleaning and Fumigation

Interior and Exterior Janitorial Services

Maintenance and Repair of Household Electrical/Plumbing parts

Maintenance Repairer (Technician)

Miami Dade/PHCD Miami, Florida

Maintenance and Repair of Public Facilities

South Motors Co 03/2017 –

Midnight Security Supervisor Miami Florida

Education

Degree – Electrical and Electronic Engineering Tech. 2001

Ondo State Polytechnic, Owo

Ondo, Nigeria.

Diploma in Engineering – Computer Hardware Engineering 2003

Florin Computer College, Lagos

Lagos, Nigeria.

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