Cathy D. Talley

**** ********** ***, ***** *****, Mo 63114 /cell # 636-***-****

ac0ncf@r.postjobfree.com

Career Objectives

Highly enthusiastic business professional a unique combination of skills, including customer service excellence, logistics, inventory management analyst in top-tier publishing organization.

Skills:

Proficient with Windows, Microsoft Office Suite, Impromptu, Cognos, AS400 System, WMS, Adaptable to any order entry and telephone system. Knowledgeable with general office equipment. Typing 50-55 wpm, Certified in and trained in Yellow Belt Lean Six Sigma.

Work Experience:

Elsevier - 1999- 2017

Inventory Analyst: Analysis on Import titles to maintain inventory stock levels. Job duties included working closely with Editorial and Marketing departments for inventory restocking, department reporting using Excel, Impromptu, Cognos, Avercast, Cops and Delta systems, and monitor backorder inventory levels.

US Shipping Coordinator: Job duties included working closely with production and printing manufacturers to arrange the logistics of shipments for fulfillment of new incoming stock.

Senior Customer Service Representative: Job responsibilities included customer service for a publishing company in a call center environment, order fulfillment, research of inquiries, book return reconciliations, adjustment processing, handling of daily system reports, and other general office task including mentoring and training new hires.

Bridge – 1998 – 1999, Coordinator for Y2K Project

Herman Marketing – 1998, Print Buyer

PRC Realty – 1995 – 1998, Account Manager, Trainer

Hickey Business School-1995, Telemarketer

A G Edwards – 1988 - 1995, Wire Transfer Coordinator, Customer Service and Brokerage Support

Venture Department Store- 1984 – 1988, Cashier, Sales Associate and Customer Service

Education: St. Louis Community College, General Studies 1985 - 1987

Ritenour Senior High School, graduated 1984

References: Available upon request