Customer Service Medical

Kennetha Clemons

Sr Collector

Lilburn, GA *****

********.*******@*****.*** - 770-***-****

Over 15 yrs. of collections,working on different files such as rent debt,payday loans,NSF checks,medical retail,auto,and bank card along w credit cards.

I enjoy helping customers/debtors solve their debts and bringing their credit back to good standings. I know my state laws and FDCPA,Mini-Maranda

Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Medical Billing and Collections Specialist

Hollis Cobb & Associates - Duluth, GA - March 2016 to March 2017 Made 200 outbound and inbound calls to private payers,insurance companies workman comp adjustors, attorneys and VA on past due accounts for physicians and hospitals billing and Medicaid and Medicare for billing

Collections Representative

First Financial Asset Management,Inc - Peachtree Corners, GA - September 2012 to March 2016 Responsibilities

Collections on Medical account

Skills Used

Livevox acd. And Windows ms

Collector/Account Mgr.

RDAC INC. - Nashville, TN - August 2011 to July 2012 Maintained a work que of over a 1200 accounts per month.Called past due accounts over 30 days old up to 7 years old.Also talk to clients to approve settlments.and get any info that was requested from the debtor. Collector./Team Leader

Fast Collections - Knoxville, TN - September 2008 to May 2011 Called on past due accounts for rental properties,NSF checks for Krogers,B2B,medical. Talk to clients to get any information needed for the debtor Used ACD 50% of time

Skip-traced via Accurent CBC and TLO

EDUCATION

Dipolma in General Business

Fulton High - Knoxville, TN

1984 to 1988

Assoc. in General Business

Dragrons Jr - Knoxville, TN

SKILLS

I posses an abundance of valuable knowledge in the collection industry and strong customer service arena.,I also have knowledge in Word,Windows,Excel and many other computer sofware

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