Administrative Assistant Office

PAULINA SINGER

248-***-**** ● **************@*****.***

EDUCATION

UNIVERSITY OF MICHIGAN-Ann Arbor, Michigan

Bachelor of Arts in International Studies: Global Environment & Health E XPERIENCE

CORPORATION FOR COMMUNITY AND NATIONAL SERVICE- Chicago, IL Volunteer and Community Outreach Coordinator (A meriCorps VISTA) at Top Box Foods May 2016-June 2017

● Managed over 4,800 hours of volunteer work for food deliveries, box packing, community events, order entry, and customer calls by training, developing, communicating with and arranging logistics for those staffed volunteers

● Expanded volunteer pool by recruiting over 250 new volunteers through sources including volunteer fairs, on-line volunteer sites, and PR

● Accelerated volunteer training process and improved efficiency and accuracy of tasks assigned to volunteers by designing a delivery day volunteer handbook, and by re-envisioning the general volunteer training manual

● Implemented an online volunteer application and online shift scheduling system to initiate the use of Salesforce as means for tracking volunteer hours, information, and event creation and sign-up

● Cultivated new corporate partnerships and strengthened existing ones by creating and organizing corporate volunteering events for companies such as Bank of America, ConAgra and Fiverr

● Launched the use of the AmeriCorps VISTA Summer Associate program by recruiting, orienting, and managing 5 interns in the summer months

● Broadened Top Box Food’s aim by hosting a “Promoter Meeting” to guide volunteers to comfortably market the TBF brand at key community meetings to foster relationships with potential partners

● Promoted health education by arranging 2 cooking demonstrations, utilizing TBF menu items, at delivery sites in the communities in which Top Box Foods operates

● Oversaw all order management through the Top Box Foods website, phones, and faxes, ensuring the accuracy of over 1,500 orders each month

THE CENTER FOR SOCIAL GERONTOLOGY- Ann Arbor, MI

Administrative Assistant

January 2016-May 2016

● Maintained company website by creating HTML documents and HTML language for the provision of up-to-date material

● Handled the annual membership tracking and payments for the National Association of Legal Services Developers

● Conducted regular administrative duties including typing, emailing, generating meeting minutes, and answering phone calls to support to productivity of TCSG

UNITED STATES AGENCY FOR INTERNATIONAL DEVELOPMENT- Washington, D.C. Office of Food for Peace

Virtual Student Foreign Service e-Intern

September 2015-January 2016

● Reimagined the information displayed on budget spreadsheets and training manuals to be used a reference for awardees of USAID grants

UNIVERSITY OF MICHIGAN: MICHIGAN DINING ADMINISTRATION OFFICE- Ann Arbor, MI Program Staff, Office Support

2013-2016

● Scheduled visiting groups coming to the campus dining halls by coordinating the needs of the visitors, dining hall managers, and dining hall chefs to increase student body and encourage university attendance

● Compiled recipes and nutrition information from 8 dining halls on campus, working with a team of two registered dieticians in order to ensure accurate serving sizes, allergens, and ingredient information for student and staff health

● Re-formatted Michigan dining recipes to be launched onto the MyFitnessPal application to advocate for healthy portion sizes and eating habits

● Constructed monthly inventory reports for 8 dining halls on campus along with 6 in-hall cafes and shops to allow for more efficient ordering and food use tracking

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