Sandra L. Doran
Racine, WI ****2
Cell 262-***-****
ac0n83@r.postjobfree.com
SPECIAL STRENGTHS:
Over 30 years of diversified business with more than 17 years in retail management.
Good working knowledge of management and training.
Involved in all aspects of catering and event planning.
Utilize telemarketing and cross-selling to promote additional services and expand client base.
Extensive background in customer relations and service, as well as administrative functions in a
Number of business settings.
Staff hiring and training
Development and implementation of advertising and promotional strategies
Excellent time management skills: able to perform multiple tasks, often in stressful situations.
Organized, effective communicator works well with personnel at all levels, staff to executive management.
Adaptable; readily applies talents and skills to new challenges and work environments.
Notary Public, commission expirers October 17, 2017
COMMEDATIONS AND AWARDS:
A.W. Mendenhall-Sales Service of the Year Award
Dial Corporation stock award for product promotion and increased sales
Drackett Corporation sales award for product promotion and increased sales
Wisconsin Tissue Corporation sales award for product promotion and increased sales
Johnston & Murphy Shoes several commendations for excellence in customer service
The Wooded Bird Rookie of the Year 1990 for first year manager
EMPLOYMENT:
Borzynski’s Farm Market 8/2016 TO Present
Deli Manager and Catering Chef
Duties include purchasing supplies for deli and any other food related projects. Managing 6 employees and following a food safety procedures. Working on growing catering department for slow times of the year. Preparing catering orders and working on new products for Deli Department.
SUPERIOR EQUIPMENT & SUPPLY 4/2008 TO 6/2016
Administrative Assistant to CEO
My duties include Accounts Receivables, updating and keeping personnel records and organizing and maintaining all vendor, customer and operating expense files. I also was in charge of the CEO’s calendar and arranging meetings both off property and on. Other duties included answering the phones, directing calls and if need be taking messages for people not available at the time of the call. Keeping the personnel files up to date, accurate and compliant with Wisconsin policies. Making travel arrangements for out of town meetings, organizing hotels, rental cars and transportation. Keeping track of all office supplies and resupplying in a timely manner. Sorting out the mail and any other packages that would arrive and directing them to the correct people. Typing a variety of correspondence and designing forms for the company. Working on special projects involving various military operations around the country. Reviewing resumes’ submitted and either making appointments for interviews or keeping them on file for future reference. Completing expense reports and submitting all necessary paperwork either for individuals or for various events. Providing general support for various other departments. Working on various presentations for customer and setting up for meeting. Also did marketing for the retail store, organizing sales and special event. Posting them on various websites and organizing the events. Have used on a daily basis Word, Excel, Photoshop, Constant Contact and Auto quotes. I know how to use PowerPoint but my last jobs did not use PowerPoint Presentations. The data base that was used was Counterpoint. I do have a working knowledge of ACT.
FEIN BROTHERS, INC. 9/2005 TO 1/2008
Small Wares Specialist
Duties include researching new specialty items for restaurants, hotels or institutional use. Working with Sales Reps on special promotions of items. Pricing and displaying of products on sales floor. Complete product knowledge of all items on the sales floor, numbering of 60,000 items.
FEIN BROTHERS, INC. 9/2001 TO 10/2004
Small Wares Specialist
Duties include researching new specialty items for restaurants, hotels or institutional use. Working with Sales Reps on special promotions of items. Pricing and displaying of products on sales floor. Complete product knowledge of all items on the sales floor, numbering of 60,000 items.
REINHART FOODSERVICES 9/1999 to 9/2001
Small Wares Specialist
Duties include researching new or specialty items for restaurant, hotels or institutional use. Backing up the outside sales reps with product information, quotations and samples. Traveling with the area reps as product line specialist and enhancing customer service contact.
A.W. MENDENHALL 4/1997 to 8/1999
Sales Service Associate
Duties include taking phone orders, entering phone and faxed orders into computer system, pricing and scheduling orders in warehouse. Pricing and entering mill orders. Informing customers of monthly deal specials. Learned extensive products related to janitorial and restaurant industries. Assisting salesmen in business growth in their territories.
HARWICK CHEMICAL COMPANY 1995 TO 1997
Customer Service Associate
Duties included taking phone orders, pricing orders, invoicing procedures, purchasing and bill of lading. Also included scheduling of truck and customer pick-ups. Learned extensive list of chemicals
JOHNSTON & MURPHY SHOES 1992 TO 1995
Assistant Manager/Sales Associate
Duties were full service to customer. Handling customer problems, assisting Manager and processing weekly reports.
THE WOODEN BIRD 1990 TO 1992
Store Manager
Scheduled sales associated, maintain store displays, ordered product and maintained inventory levels. Train new Assistant Managers for Management Training program. Develop Training Manuals. Handle payroll and budgets. Worked with corporate accounts. The parent company, THE HADLEY COMPANIES, is the third largest art publisher in America. The manager must have extensive knowledge of all products and artist.
MORNINGFIELDS OF PARK RIDGE 1987 TO 1989
Director of Sales
Develop new wholesale accounts and serviced existing ones; promote catering/party planning services by calling on business executives in person and by telephone. Coordinated all aspects of banquets, projected manpower needs, hire, and schedule and supervise part-time help, negotiate with customers and suppliers, perform billing/collection activities
LIBRARY RESTAURANT 1986 TO 1987
SPARKS & ASSOCIATES, INC.
Catering Director/Restaurant Manager
Successfully acquired on-site catering clientele, planned meetings, supervised bar/restaurant operations at Library Restaurant, i.e. inventory, ordering, portion control, sanitation and customer service, hired, trained and supervised banquet and service staff. Executive Secretary to General Manager/Personnel Director
SPARKS & ASSOCIATES
Provided administrative support for this property management/hospitality management firm.
MAURICE SPORTING GOODS 1984 TO 1985
ASSOCIATED SERVICES COMPANY
Executive Secretary to Vice President and General Manager
Expedited orders for both companies; helped set-up computer system for Associated Service Company.
GASLIGHT CLUB O’HARE HILTON 1982 TO 1984
Room Manager
Dining Room Manager one night and Speakeasy Manager four nights, with responsibility for greeting and seating guests, opening, closing, checking balances and paying out server’s tips.
CRANE CORP.-DEMING DIV. 1974 TO 1982
Plant Manager’s Secretary
Worked with Customer Service, Time Study Secretary and General Managers Assistant.
EDUCATION:
ServSafe Certified in Safe Food Sanitation
College of DuPage-Glen Ellyn, Illinois
Enrolled in Hotel/Restaurant Management Programs
Salem City School System-Salem, Ohio, Graduated
PERSONAL & BUSINESS REFERENCES
SUPERIOR EQUIPMENT & SUPPLY
4550 S Brust Ave.
Saint Francis, WI 53235
FEIN BROTHERS, INC.
2007 N. King Dr.
Milwaukee, WI 53212
REINHART FOODSERVICE
9950 S. Reinhart Dr.
Oak Creek, WI 53154
Bob Waite
The Waite Group, Inc.
13750 West Morningview Court
New Berlin, WI 53151
Phone: 262-***-****
ac0n83@r.postjobfree.com
Ed Franczyk
The Yes Group
1201 Mendota Heights Rd.
Mendota Heights, MN 55120
ac0n83@r.postjobfree.com
Dee Girard
American Liver Foundation
1845 N Farwell Ave, Suite 312
Milwaukee, WI 53202
ac0n83@r.postjobfree.com
A.W. MENDENHALL
2301 Lunt Ave.
Elk Grove, IL 60007
HARWICK STANDARD DISTRIBUTION CORP.
800 Estes Ave.
Elk Grove, Il 60007
JOHNSTON & MURPHY SHOES
324-E Woodfield Mall
Schaumburg, IL 60173