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Customer Service Manager

Location:
United States
Salary:
9.00
Posted:
June 02, 2017

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Resume:

Shannon Holsclaw

Manager

*** * ***** ***

Johnson City, TN 37601

423-***-****

ac0mwq@r.postjobfree.com

SKILLS

Management, Customer Service, Retail

EXPERIENCE

Appco, Morristown TN - Manager

April 2010 - April 2017

Completed all relevant paperwork to include daily and week ending paperwork.

Maintained inventory, banking and cash transactions, and ordering and stocking merchandise.

Provided excellent customer service.

Kroger, Morristown TN - Front End Manager

January 2004- April 2010

Responsible for the recruitment of staff

Handle matters relating to scheduling

Receive shipment, and also ship when the need arises, Handle the planning and prepare work schedules for staff.

Kmart, M orristown TN - Customer Service Manager August 1996- January 2004

Merchandising / Product Presentation

Purchasing and Vendor Management

Operations Analysis / Inventory Planning

Cost Reduction and Shrink Avoidance

Sales Training and Team Building

Recruiting and Staffing Initiatives

Budget Administration / Oversight

Change / Turnaround Management

EDUCATION

Sullivan East High School, Bristol TN- DIPLOMA

August 1992 - May 1995



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