A motivated licensed pharmacist with a bachelor degree in pharmacy and an experience as a retail pharmacist and medical representative. Strong background in providing top-notch pharmacy services in a retail setting. Outstanding interpersonal skills with a track record of establishing positive relationships with customers, pharmaceutical representatives, medical professionals. Dedicated to providing quality patient care, and fast and accurate medication dispensing
Pharmaceutical Operations.
Blister Pack.
Prescription Dispensing/Compounding.
Customer Relationship Management.
Customer Oriented, Results Oriented.
Communication and networking skills.
Team Player.
Sept 2013 – June 2016 Degree Qualification in The USA, NABP MA, USA
Sept 2006- July 2011 Bachelor Degree in Pharmacy Damascus- Syria
AIU (Arab International University)
May 2017_ Present Pharmacist License, Texas, USA #60449
July 2016 – Present Pharmacist License, Massachusetts, USA # PH236710
Aug 2016 –Present Immunization Certification, APHA MA, USA
July 2016 CPR, American Heart Association MA, USA
Dec 2013- Dec 2014 Pharmacy Technician, AR State Board of Pharmacy AR, USA
Dec 2011 – Present Pharmacist License, Syria
Pharmacy Intern
Dec 2014- March 2015 Neighborhood Health Mart Pharmacy MA, USA
Aug 2014- Dec 2014 Century Pharmacy Lowell, MA, USA
Received and processed orders into pharmacy computer system and completed third party rejections.
Engaged in preparation, labeling and delivery of over than 8000 prescriptions monthly based on standard quality and pharmacy guidelines.
Calculated and compound specialized dosage forms of complex creams, gels, suppositories, solutions and lozenges under direct pharmacist supervision.
Conducted patient services including patients consulting, multi-dose packaging. And requested refills for more than 400 patients each month.
Nov 2011- March 2013 Medical Representative Damascus- Syria
SANOFI AVENTIS
Arranged appointments and periodic visits with doctors, pharmacists and hospital medical teams.
Conducted medical/ scientific presentations to doctors and pharmacists in the retail sector concerning Sanofi’s products. Mainly, Tavanic and Lovenox.
Organized conferences for doctors and other medical staff.
Built and maintained positive working relationships with medical staff and supporting administrative staff;
Persuaded clients and prospective to use or buy Sanofi’s products.
Kept the management updated with market trends, competitors’ activities, and clients’ feedback about Sanofi’s products.
Resolved customer complaints by investigating problems, developing solutions, preparing reports and making recommendations to the management.
Aug 2011- Oct 2011 Retail Pharmacist Damascus- Syria
ESPER Retail Pharmacy
Dispensed and Administered prescriptions medicines to the public.
Supervised the prepared medicines not made-up by the manufacturer.
Counsel and advise patients on the treatment of minor ailments
Supervised and managed pharmacy technicians and staff.
Advised and communicated with customers/ patients while protecting their confidential health and drug information; to provide counsel on health issues and medications.
Maintained inventory levels by following defined ordering practices.
Complied with all security / loss prevention procedures including setting alarms.
Communicated and interacted with physicians, dentists, nurses and others in health related fields to better serve our customers.
Aug 2010- July 2011 AIU- Graduation Internship (500 hr) Damascus, Syria
May 2011 Tablets Manufacturing Problems Damascus, Syria
Graduation Project, published at the internal library at
The Arab International University.
English, Arabic