Manager Software
Resume:
JACK
SCHWARTZ
*************@*********.***
http://www.linkedin.com/in/jack- schwartz AGILE
COACH
PRODUCT
OWNER
CERTIFIED
SCRUM
MASTER Trusted leader and ardent Agilest with extensive experience leading a technology organization, software architects, developers, DBA’s, project managers, and business analysts. Thrives in rapidly changing environments;
builds
a
culture
of
enthusiasm
and
excellence
through
exceptional
leadership
of
people. Areas
of
expertise
span
a
broad
range
of
functions,
including: Project
Management
Solution
Design
Servant
Leadership
Product
Management
Functional
Analysis Requirements
Analysis
Team
Development
&
Leadership
Client
Engagement
Solution
Delivery
SDLC Software
Application
Design
Kanban
Agile
Team
Formation
Process
Improvement
Strategies PROFESSIONAL
EXPERIENCE
TRIUMPH
GROUP,
INC.,
D/FW,
TEXAS 2014
to
2017 Senior
Application
Development
Leader
Served
in
a
crucial
role
creating
and
maintaining
the
strategic
partnership
between
business
needs
and technology
delivery.
Planned,
designed,
developed,
and
launched
efficient
systems
and
solutions
in
support of
core
organizational
functions.
• Assembled,
led,
and
organized
a
Scrum
team
of
8
from
scratch,
serving
as
Scrum
Master
and
Solution Designer.
Established
Formal
SDLC;
facilitated
Agile
training;
hired
and
managed
staff.
• Supported
and
educated
the
Product
Owner,
especially
with
respect
to
grooming,
maintaining,
and prioritizing
the
product
backlog.
• Coached
two
self- organizing
Scrum
teams
to
inspect
and
adapt
their
process
beginning
with
assigning stories
and
evolving
to
team
commitment
where
all
stories
were
owned
by
the
team.
• Created
multiple
virtual
and
physical
Scrum
and
Kanban
boards,
burn- up,
velocity,
earned
value
reports.
• Led
a
Kanban
team
of
9
cross- functional
members
to
successfully
migrate
a
highly- customized
PLM system,
external
processes,
and
all
its
data,
from
a
competitor
into
the
TGI
data
center
in
nine
months saving
the
company
>$1.5M.
A
thorough
audit
was
designed
and
executed
to
validate
the
data
and gained
significant
recognition
for
the
team.
• Led
a
Kanban
team
of
4
to
discover,
modify,
and
migrate
a
suite
of
databases,
websites,
reports,
and other
applications
to
newly
designed,
best
practice,
version
controlled,
data
center
environment.
• Customized
TFS
for
ALM
and
created
SQL
Server
test
and
production
environments.
• Partnered
with
software
architect
to
establish
DevOps
using
TFS,
Octopus,
and
Red- Gate.
• Designed
a
data
warehouse
and
processes
to
reduce
processing
time
against
production
manufacturing databases
from
30- 50
minutes
every
two
hours
(on
average)
to
less
than
one
minute
every
half
hour
for volatile
data
and
1- 3
minutes
every
2
hours
for
larger
less
volatile
data. HARTE- HANKS,
INC,
D/FW,
TEXAS 1994
to
2014 Director,
Software
Development,
Shared
Technology
Services
(2006
to
2014) Led
and
directed
multiple
development
teams;
balanced
teams
to
allow
for
application
and
client
support
as well
as
new
development.
Mentored
managers
and
senior
software
engineers.
Promoted
three
senior software
engineers
and
two
development
managers.
Retained
key
resources
over
10
years
with
company, two
over
15
years.
Managed
>$3M
in
annual
custom
software
development
revenue.
• Redesigned
software
development
lifecycle,
influenced
by
Agile,
reducing
time
to
market
by
40%
and increasing
quality.
• Created
RFP
response
solution
then,
as
Product
Manager/Owner,
directed
a
development
team,
which worked
with
a
digital
design
and
UX
agency
to
create
a
web- based
application
to
allow
gas
stations
to register
and
pay
for
seasonal
signage
and
used
that
data
to
initiate
the
delivery
of
all
marketing materials.
Jack
Schwartz Page
2
•
Director,
Software
Development,
Shared
Technology
Services,
Continued
• Presented
RFP
solution
to
client
and
served
as
Product
Manager/Owner
during
design
and
development of
a
consolidated
sales
lead
management
system
for
auto
dealers
reducing
delivery
time
from
45
minutes to
under
three.
Developed
dashboards
to
review
data
quality
and
flow,
becoming
a
prominent
force
in client’s
lead
management
program.
• Designed
and
presented
RFP
response
for
a
dealer
employee
recognition
system
that
consolidated
data from
many
vendor
partners
across
multiple
brands.
Selected
as
Solution
and
UX
Designer
for
the application
and
managed
delivery.
A
complex
rules
engine
controlled
the
experience;
system
renewed for
subsequent
years.
• Launched
the
design
and
development
of
a
standard
platform
for
custom
B2B
e- commerce
stores processing
up
to
200K
orders
per
year.
• Led
major
migration
of
warehouse
management
and
order
management
systems
to
new
platform
(licensed).
Managed
the
design
and
creation
of
custom
components
and
advanced
configuration. Director,
Software
Development,
Postfuture
(2008
to
2011) Chosen
to
lead
two
additional
software
development
teams
and
the
data
center
team
while
the
Email Service
Provider
unit
of
Harte
Hanks
transitioned
from
in- house
to
outsourced
software.
To
mitigate
delays from
the
vendor,
proposed
a
separation
between
the
core
product
and
custom
processes,
which
saved approximately
4
months
and
$400K
per
year
in
future
professional
services
revenue.
• Led
migration
of
all
clients
to
upgraded
version
of
proprietary
tool
as
primary
leader
of
a
5,000+
hour platform
migration.
• Managed
software
development
and
professional
services
for
Service
Provider
(ESP)
unit
with
as many
as
20
technical
employees.
Served
as
product
manager
for
applications
being
migrated. VP,
Information
Systems,
Harte
Hanks
Sales
Support
(2002
to
2006) Served
as
a
designer
and
leader
for
the
software
portion
of
bmwfilms.com
season
two
from
RFP
through
end of
life.
Worked
with
ad
agency,
hosting
and
content
delivery
partners;
delivered
a
system
that
served
as
a content
management
system
as
well
as
bmwfilms.com
website.
This
success
led
to
approximately
$2M
per year
of
additional
custom
software
revenue. Director,
Information
Systems
/
VP,
Sales
Support
Services
(1998
to
2002) Managed
new
development,
system
enhancements,
and
maintenance
of
lead
management/fulfillment systems
growing
IS
generated
revenue
to
$1M
annually.
Responsible
for
growing
software
development team
from
3
to
8
technical
and
non- technical
members. EDUCATION
and
PROFESSIONAL
DEVELOPMENT Bachelor
Business
Administration
(BBA),
Management
Science/Computer
Science Midwestern
State
University,
Wichita
Falls,
TX Completed
studies
in
Computer
Science,
University
of
Texas,
Austin,
TX Certified
Scrum
Master,
Scrum
Alliance,
License
000345665 Certified
Scrum
Professional,
Scrum
Alliance,
in
progress TECHNOLOGY
KNOWLEDGE
BASE
Databases:
Heavy
use
of
SQL
Server
2000- 14;
light
usage
of
SSIS,
SSRS,
Oracle,
and
SQLite Operating
Systems:
Windows,
Windows
Server,
OS/400 Languages:
SQL,
T- SQL,
RPG/400,
XML,
familiarity
with
.net,
Visual
Studio,
Java
Script Facilities:
TFS,
Red- Gate,
Octopus,
IIS,
SCCM Productivity
Tools:
MS
Project,
Visio,
Excel
(Advanced),
PowerPoint,
Access,
SharePoint
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