Jason D. McDonald

Montgomery, AL ***** – 334-***-**** – ac0mo0@r.postjobfree.com

IT Manager

Software Engineering ~ Operations Management ~ Virtual Systems Administration

Systems Engineering

Storage Migration and Management

Virtual Engineering

Technical Troubleshooting

OS Compliance

Development/Upgrades

Network Design

Server Optimization

Cost Containment

Analytical, highly technical professional with 15 years of progressive responsibility building, troubleshooting, and maintaining physical and virtual storage solutions.

Skilled in aligning end-user needs with cost effective methods to ensure across the board satisfaction.

Strong knowledge in full cycle development, implementation, and maintenance of networks within the public sector.

Accomplished communicator skilled in team collaboration throughout organization to assess needs and deliver customized technical solutions on time under budget.

Effective self-motivated engineer with enthusiasm for detail and follow through, driven to deliver the highest quality product to customer specifications.

Benchmarks & Milestones

Upgraded networks and hardware to remain in compliance with government standards.

Engineered and upgraded desktops and laptops and their associated custom OS images to increase performance, thereby increasing employee productivity.

Negotiated cost containment solutions for stateside CAT5 wiring contractors.

Integral in decision making in collaboration with IT director.

Upgraded and maintained antivirus security solutions to maintain top security of confidential information.

Played essential role in managing detailed bandwidth for 125 county networks throughout Alabama.

Professional Experience

Alabama Justice Department (AOC) Montgomery, AL 2001-2016

Information Technology Operations Manager, 6/2008 – 3/2016

Assisted section chief in daily responsibility. Liaison between 3 direct reports and upper management. Responsible for storage provisioning, monitoring, and management, including balancing multiple storage pools, carving needed storage, monitoring physical status, end to end programming of physical servers to prepare for storage attachment, and programming storage switches when attaching new devices to the SAN. Designed and implemented server management network. Co-managed Symantec Endpoint Protection on 2600 PCs with input from IT Security Director.

Storage Administration: Managed 210 terabyte storage system and related fiber optic based storage connectivity. Oversaw 60 terabyte deduplication system attached to backup server.

VMware Administration: Programmed and operated 12 VMware host servers containing 35+ virtual servers. Full life cycle installation, implementation of operating systems, and utilization of virtual snapshots. Converted metal servers to virtual servers and migrated virtual servers to virtual hosts within environment.

Backup Administration: Programmed and maintained nightly, weekly, and month end backup jobs for entire physical and virtual environment.

Cisco High Density Server Administration: Managed and monitored performance and health of 2 Cisco UCS chassis and 4 Dell blade chassis (40 server blades) to ensure software and firmware were up to date. Troubleshot and resolved physical anomalies.

Network and Systems Analyst, 3/2008 – 6/2008

Modernized CAT5 wiring design plans for contractors. Increased knowledge for SAN operation and Dell blade chassis functionality.

Cost Reduction: Negotiated and implemented cost saving measures for CAT5 network type wiring contractors statewide. Decommissioned old equipment which was not energy efficient to reduce wasteful spending.

Security Administration: Negotiated new licensing with Symantec applications to mitigate security violation risk and maintain confidentiality. Updated functionality of antivirus server for accuracy.

Information Technology Systems Support Specialist, 1/2005 – 3/2008

Developed, implemented, and trained staff in help desk role to ensure proper communication to end user for troubleshooting purposes. Designed and maintained 10 Dell PC images and 5 Dell laptop images.

Engineering: Traveled throughout the state upgrading hardware and networks for Windows XP compliance.

Efficiency and Quality Improvements: Implemented efficiency strategies throughout organization utilizing technological solutions.

Information Technology Systems Technician, 12/2001– 2/2005

Oversaw full life cycle of network design and wiring for half of Alabama’s Judicial TCP/IP networks and county segments.

Efficiency & Quality Improvements: Designed and implemented cost saving processes, bridging wireless networks to local sites without fiber optic and wiring upgrades.

Server Support: Managed Windows servers: built, programmed, and maintained server platforms.

Systems Management: Maintained entire network infrastructure, including management, mapping, security, documentation, and maintenance.

Technology Proficiencies

Protocols:

VMware

Operating Systems / Software:

Microsoft server OS flavors (including 2012), Microsoft Business Suite Applications, end user OS/Applications

Hardware:

Storage Area Network (SAN), EMC-CLARiiON, Datadomain, Cybernetics, Dell Powervault Disk Solutions, Fibre Channel Topology Systems

Education

L.A.M.P. Academic Magnet High School, Montgomery, AL

Advanced Honors Diploma

Auburn University, Montgomery, AL and John Patterson University, Montgomery, AL

Associate of Science in Applied Technology, Specialization in Networking

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