Customer Service Manager
Resume:
Lexis Savoy
Tempe, Az, 85283
Tel: 480-***-**** Email: ***********@*****.***
Dear
I would love to have the opportunity to work for this company. I have great customer service skills and a lot of experience. I feel like I would be the best fit for this position because I am reliable, trustworthy and constantly good in quality and performance.
I have four years experience in management with different companies.in my present role at Consumer Cellular I am a tech support supervisor. The reason I am looking to resign from my current company is because I am being forced to switch to a schedule that I am unable to accept.
In addition to my four years experience in management roles, I have always managed to be efficient with my work. As I see it if you know you know your job and responsibilities well there should be no reason to not have everything complete within a timely matter.
Sincerely,
Lexis Savoy
750 w baseline road 1003
Tempe, Az, 85283
Tel: 480-***-**** Email: ***********@*****.***
Education Career High School May 2010 ~ May 2011
Forensics
A+ high school with a 4.0
Experience Extended stay America Jan 2013 ~ Jun 2015 Front desk manager
Administrative Assistant/ front desk manager
*Demonstrates and promotes a 100% commitment to
providing the best possible experience for our guest and employees
*Handled all employees payroll through ADP
*Scheduling employee work shirts
*Recruit for current openings in the hotel
*Maintained an excel spreadsheet
*Conducts telemarketing and or sales calls to assist hotel manager with sales activities
*Trains employees on company standees and job
performance expectations when the hotel manager is not available
Consumer cellular Apr 2016 ~ May 2017
Tech support specialist
Team Lead / Quality Assurance
*Manage a team of 14
*Insure metrics are being met
*Insure that daily sales are being hit
*Assure that CSR's are providing excellent customer service
* Verbal and written coaching
Skills
Customer service, management,leading teams, excel, Microsoft word, ADP
References Barry hatchett - Diamond back plumbing
Sereina brown - Chase bank
*******.*****@*****.*** / 314-***-****
Ciara Williams - Certified nurse
Edward Dudley - Sky Harper air port
******.*******@*****.*** / 480-***-****
Nyah Johnson - Hilton inn
Hotel manager
Charise hatchet - Holiday inn & suites
Hotel manager
Interests Management
Contact this candidate