Human Resources Sales
Resume:
Blanca Curiel
Houston, TX 77095
*********@*****.***
Summary
Bilingual (English and Spanish) Human Resources Manager experienced in supporting managers and supervisors with staffing needs, personnel actions, performance review, conflict resolution, terminations, OSHA, HSE, and accident reporting. Skilled in recruiting, interviewing, and hiring job candidates; conducting onboarding, orientation, and insurance enrollment; managing the open enrollment process annually for insurance benefits; interpreting payroll, benefits, Cobra, ADA, FMLA, EEOC, FLSA, and company’s HR policies and procedures to employees; investigating and filing reports for HSE, OSHA, and workers’ compensation claims; conducting safety meetings, audits, and training; and processing payroll and distributing pay checks. Proficient skills in MS Word, Excel, PowerPoint and Outlook as well as QuickBooks and Paychex.
Work Experience
Ambit Energy Houston, TX 11/2016 – Present
Marketing Consultant
Solicited individuals through networking to become energy customers or marketing consultants
Invited individuals to attend informational meetings to learn more about the energy company
Signed up interested individuals online
Responded to calls from customers or consultants
Resolved complaints from customers not satisfied with responses from customer care department Duron Systems, Inc. Houston, TX 2/2012 – 9/2016
Human Resources Manager 5/2012 – 9/2016
Managed HR department to support managers and supervisors with staffing needs, personnel actions
(transfers/promotions), performance review, conflict resolution, terminations, OSHA, HSE, and accident reporting
Posted job openings and conducted preliminary screening of job candidates for welder positions
Conducted onboarding process, orientation, and insurance enrollment for new employees
Interpreted payroll, benefits, Cobra, ADA, FMLA, EEOC, FLSA, and personnel policies and procedures to all levels of employees
Solicited vendors for health, dental, and vision insurance benefits for review and approval by owner
Managed the open enrollment process for health, dental, and vision benefits; processed the enrollment documents for all employees
Investigated and filed reports for HSE, OSHA, and workers’ compensation claims; conducted safety meetings, audits, and training
Collected and calculated employee time sheets after supervisory approval; recorded PTO, holidays, and overtime
Processed payroll for 180 employees and distributed checks
Maintained employee files for personnel, I-9, FMLA, and test records Quality Control Assistant 2/2012 – 4/2012
Reviewed customer specifications, drawings, and purchase orders to ensure compliance
Reviewed and maintained all quality control logs and files to ensure readability
Interfaced with customers to verify serial, weld stamp, and part numbers DISH Satellite Katy, TX 1/2010 – 1/2012
Sales Representative - DirecTV
Developed business sales through cold calls to local merchants and business owners
Created contracts for DirecTV services with new customers
Maintained records of prospecting activities, sales calls, presentations, closed sales, and follow up activities
Processed final sales electronically after capturing demographic data from customers
Communicated regularly with current customers via phone, email, or face-to-face to share new packages, resolve complaints, and to ensure service experience was top notch Professional Business Solutions Houston, TX 8/2004 – 10/2009 Human Resources Manager
Managed all aspects of HR operations and direct supervision of staffing agency employees
Recruited, hired, trained, evaluated, counseled, and terminated employees
Conducted onboarding process, orientation, and insurance enrollment for new employees
Managed the open enrollment and eligible change process for health, dental, and vision benefits; prepared enrollment packets; and processed the enrollment documents for all employees
Interpreted payroll, benefits, Cobra, ADA, FMLA, EEOC, OSHA, HSE, workers compensation, and personnel policies and procedures to employees
Reviewed and calculated employee time sheets to include hours worked, PTO, holidays, and overtime
Processed weekly payroll for up to 380 employees; distributed pay checks to managers
Created and maintained separate employee files for personnel, I-9, and FMLA
Developed spreadsheets to monitor internal databases and accounts with external customers
Coordinated travel arrangements (flights, hotel accommodations, and auto rentals) for executive team
Education
B.S. in Electrical Engineering, Universidad Metropolitana, Caracas, Venezuela Certificates
CPR and First Aid
Registered Public Notary
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