Systems Administrator

David Woodard

512-***-**** *******.****@*****.***

Technical Experience

Microsoft Windows Server (2000-2012 R2)

Active Directory

Citrix / Terminal Services

VMware / vSphere

Ubuntu Server & Desktop (6.06 – 11.04)

LAMP

BES 5, 10, 12

Cisco VOIP

MS SQL

PowerShell

Education & Certification

* UNIVERSITY OF FINDLAY, Findlay, OH

BA, Business Administration

* COMPTIA

Security+ (2011-2014)

* MICROSOFT

MCSE

PROFESSIONAL EXPERIENCE

Systems Administrator

Vista Equity Partners February 2012 – April 2017

Responsibilities

Internal IT support in an environment where every user is considered an executive-level employee

Managed Cisco Unified Communications Manager and Unity v10

Maintained Active Directory

Maintained Windows servers in Vmware

Supported mobile users through EMM and direct contact with mobile vendors (AT&T, Verizon and T-Mobile)

Helped integrate MacBook Pros in a previously all-Windows company

Researched new technologies and determine usefulness in company

PowerShell scripting to manage Exchange server and end user machines

Accomplishments

Implemented Dell KACE for hardware/software inventory, application deployment and ticketing

Reduced downtime at home office for CEO by implementing new hardware and teaming with network administrator for monitoring network link

Technology Coordinator

North Central Ohio Computer Cooperative October 2005 – February 2012

Responsible for all hardware, software and networking purchases, repairs, planning and implementations for Crestline Exempted Village School district.

Implemented two open source solutions to help with ITIL initiative: GLPI with OCS-NG for CMDB purposes and Zenoss for monitoring servers, PCs and printers.

Redesigned Active Directory in a Microsoft Windows 2000 domain and later upgraded to Windows Server 2008.

Implemented and redirected profile folders and installed two Windows Storage Server 2003 R2 NAS boxes to hold the profiles and home folders.

Implemented a Windows Server 2003 R2 Terminal Services environment with 75 thin client devices.

Responsible for maintaining Apache2 on an Ubuntu 8.04 server and the school's Web site which was migrated from IIS on a Windows 2000 Server.

Worked with a teacher on staff to create a new site based on PHP and MySQL.

Responsible for all paperwork necessary to secure state funding (eRate, Title IId, etc.)

Create policies, procedures and budgets as relate to technology.

Work with Office 2003, Windows 2000, XP & Vista, WSUS, VMware Server, Windows Server 2000, 2003 & 2008, Ubuntu Server 6.06, 8.04, and 9.10.

Administer Cisco CallManager 3.1 VOIP system and rework all phone menus on Cisco Unity 3.1 system including voice recordings.

Underwent training in preparation for Elluminate implementation. Elluminate is an application designed for web-conferencing, virtual classrooms, and collaboration.

Adjunct Instructor

North Central State College Mansfield, OH March 2010 – February 2012

Taught a variety of technology classes including network security and computer repair.

Developed the curriculum and prepared the classroom for the labs with only two weeks notice.

Expeditor

The Timken Corporation Bucyrus, OH August 2005-January 2009, July 2010 – April 2011

Assisted with SAP implementation by fixing orders in the system

Helped automate reports for management and filled in for the PC break/fix tech.

Researched errors to ensure on-time delivery of product during SAP implementation using SAP and Timken's internally developed warehousing system.

Used VBA in Excel 2003 to automate reports for managers and other expeditors.

Filled in for two weeks while the PC break/fix technician was on leave.

Used SAP to find missing/delayed shipments, conducted research to identify why they had not been received, and reported my findings to upper management.

Network Administrator

Commercial Savings Bank Upper Sandusky, OH October 2003 - August 2005

Responsible for implementation, maintenance, and support for 160-user network with laptops, PCs, and thin clients on Citrix.

Administered Microsoft Windows 2003 Servers, Citrix Metaframe XP and Microsoft Terminal Services servers, Microsoft Exchange 2003, and Microsoft SQL 2000.

Maintained mix of Cisco routers, Dell servers, Wyse Winterms, HP desktops, Toshiba and Dell laptops, and Treo smartphones.

Administered eTrust 7 antivirus, Websense Internet monitoring, WSUS patch deployment, ScriptLogic login script management, GoodLink smartphone synchronization, and Track-It! trouble ticket administration.

Provided support for 12 remote locations.

Managed two full-time employees.

Internal Systems Technician

Exact Software North America Marion, OH February 1998 - October 2003

Responsible for obtaining, implementing and maintaining Norton Antivirus solution.

Maintained the operation of a Mitel PBX phone system (auto attendant, call forwarding, voice mail administration, etc.).

Involved in the installation and administration of Cisco VOIP.

Maintained software licensing records and alert management to potential infractions.

Administered Microsoft network with NT/2000 servers, Exchange, Microsoft SQL, RIS and SMS.

Assisted internal clients with hardware and software maintenance, repairs and upgrades.

ECHO Coordinator

AmeriSource, Inc. Columbus, OH May 1997 - February 1998

Administered Novell Netware 4.1 network.

Setup and maintained proprietary PC-based pharmaceutical ordering system (ECHO).

Assisted external clients with hardware and software troubleshooting.

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