Tia Galati

**** ********* **** *** ****, Philadelphia PA, 19152 856-***-**** ac0mc0@r.postjobfree.com

Objective

To procure full time employment in a career that I feel is rewarding, financially stable and that has room for growth

Education

HIGH SCHOOL DIPLOMA 1993 WASHGINGTON TOWNSHIP HIGH SCHOOL

-Attended: 1990-1993

-GPA: 3.5

-President of Washington Township Orchestra, First Stand (1988-1993), NJ All South Jersey Symphony Orchestra Competition, First Stand (1989-1993) NJ All State Symphony Orchestra Completion, First Stand (1990-1993), The United States Youth Ensemble Symphony Orchestra, First Stand : European Summer Tours (1991-1993) Summer Stock Drama Program at Rowan State College, First Stand, (1988-1993),. Strolling Strings Program, First Stand (1988-1993).

ASSOSCIATES IN SCIENCE 2014 GLOUCESTER COUNTY COLLEGE

-Attended: 01/2010 – 12/2013

-GPA: 3.7

ACCELERATED BSN PROGRAM NORTHEASTERN SCHOOL OF NURSING

-Attended: 01/2014-01/2016

-Program lost their accreditation permanently, and the program was shut down indefinitely.

Experience

PATIENT INTERVIEWER, BILLING, MEDICAL CODING, MEDICAL RECORDS TEMPLE UNIVERSITY HOSPITAL EPISCOPAL CAMPUS 09/2002 -09/2004

Registered all patients for hospital services (Emergency, Outpatient, and Behavioral Health Departments).

Gathered and processed al registration, billing, and medical records related information.

Reviewed registration process and flow with patients.

Scanned the proper patients medical record into the EMR system.

In charge of the process of admitting patients and generating the record for the admitted patients (going from Episcopal Campus to Main Temple and from Episcopal Emergency Department to Episcopal Medical Floor.

Handled patient problems of a sensitive and/or confidential nature in a professional and caring manner.

Prepped medical record of patient with proper IDC9 /IDC 10 billing/diagnosis codes

All of the above was done correctly and efficiently while promoting a positive patient experience.

HEAD UNIT CLERK/SECRETARY TEMPLE UNIVERSITY HOSPITAL EPISCOPAL CAMPUS 10/2004 – 08/2016

-Organized all activities of the unit(s).

-Performed all clerical, receptionist and support duties.

-Maintained inventories of supplies and equipment used for patient care as well as office and administrative supplies.

-Coordinated transportation needs for the inter-hospital and external patient and/or staff transports.

-Filing documentation into and maintaining an orderly and comprehensive medical record for every patient.

-Solely responsible for all new and improved updated filing systems for Emergency Department and Emergency Departments Nurse Managers Office.

-Solely responsible for the Emergency departments Unit Clerk’s Training Program, developed and penned the Emergency Departments trainee handbook, also I was Head Trainor/ Preceptor.

** SPECIALIZED UNIT CLERK DUTIES AND ACTIVITES **

EMERGENCY DEPARTMENT :

-Collected Performance Improvement (PI) data monthly for the Rapid Responses under the Risk management Department.

-Collected Performance Improvement data monthly for Pain Management, Employee Handwashing, Conscious Sedation/Specialized Procedures and Department Safety under the Emergency Department.

-Under the direction of Dr. Ari Schwell ( Director of the Emergency Department from 2002-2016) I analyzed STD, Infectious Disease and Radiology Data for discrepancies, contacted the identified patients for follow up, set up follow up with proper treating medication, and schedule after care appointments if needed.

BEHAVIORAL HEALTH UNITS :

** I was the Head Unit Clerk on the Behavioral Units ( PM4 and C4 Acute Extended Psych) from 01/2014 – 01/2016 **

-Responsible for the complete re-design of both units filing systems, the units hard medical record tracking system, and units supplies systems.

-Assured that all proper patient identification and proper documentation are followed by unit’s employees. This includes the complete chart documentation, identification bands, vital signs, etc.

-Processed all the orders for physician consults, diagnostic tests/procedures, diets, and therapy.

-Processed all pre certifications and referrals for all diagnostic tests, blood draws, and therapies.

-Scheduled all Outpatient Testing appointments, all patient/staff off site appointments and correlating transportation to a d from campus.

-Maintained inventories of supplies and equipment used for patient care as well as office and administrative supplies.

-Kept an up to date system tracking our patient’s commitment papers, the expiration of said papers, and Behavioral Health court for the patients.

Skills & Abilities

CLINICAL SKILLS

Phlebotomist – trained and certified by Episcopal Campus Laboratory Manager

CPR – BLS certified

Telemetry Technician – certified ( no recent utilization )

Wound Care Tech – certified by Episcopal Campus Emergency Department

IV Team – certified by Episcopal Campus Emergency Department

COMPUTER LITERACY

Over 10+ years of experience in the following computer programs: TDS, SMS INVISION, MICROSOFT WORD, MICROSOFT EXCELL, NAVINET, MED SOLUTIONS, MEDHOST, HDX, AMION, MEDITECH, CITRIX, EPIC, AND ATHENANET.

SOFT SKILLS AND PERSONAL ATTRIBUTES

-Highly organized, focused, and motivated

-High Customer service standards

-Strong work ethic

-Critical Thinking skill set

-Relationship building skills

-Medical Terminology competency

-IDC10 and IDC 9 Coding terminology

-Team player, multi- tasker, and most importantly a Patient Advocate

-Highly competent and adaptable to change

REFERENCES

-Dr. Manish Garg : Residency Director of Emergency Medicine, Temple University Hospital, Cell# : 215-***-****, Email : ac0mc0@r.postjobfree.com

-Dr. David Bailey : Emergency Department Physician, Temple University Hospital, Cell# : 302-***-****

-Patricia Kennedy: Emergency Department Nurse Manager. Temple university Hospital Episcopal Campus, Cell# : 856-***-****

-Connie Green : Behavioral Health Unit PM$ Nurse Manager, Temple University Hospital Episcopal Campus, Cell# 267-***-****, Work# 215-***-****, Email : ac0mc0@r.postjobfree.com .edu

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